5 Customer Care Specialist Jobs in East Hartford, CT
Global Channel Management, Inc is Hiring a Customer Care Specialist Near East Hartford, CT
Are you an experienced call center dispatcher looking for a new opportunity? We are currently seeking individuals with a minimum of 6 months of experience in call center or dispatcher roles to join our team.
Requirements
- Must have a minimum of 6 months of experience in call center or dispatcher roles
- Ability to pass a typing test with a minimum speed of 27-30 words per minute
- Successful completion of a customer service assessment
- Clear criminal background check and drug test
- Respond promptly and accurately to incoming calls received by the call center
- Document all interactions with consumers with precision and attention to detail
- Efficiently redirect calls to Call Center Leadership or other relevant agencies following established procedures
- Provide comprehensive, objective, and accurate information based on a thorough understanding of program requirements
Employment Type: Full-Time
Job Summary
Full Time
Business Services
$49k-62k (estimate)
05/30/2024
07/20/2024
globalchannelmanagement.com
Atlanta, GA
<25
Business Services
Related Companies
The job skills required for Customer Care Specialist include Customer Service, Call Center, Attention to Detail, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.
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