Global Channel Management, Inc is Hiring a Customer Service and Loan Processing Specialist Near Duluth, GA
DescriptionIn this temporary position, you will play a key role in enhancing customer experience and supporting branch operations. Your responsibilities will include greeting and assisting clients, processing loan applications, and providing administrative support. Requirements
1 year of sales and/or customer service experience
Proficiency in MS Office
Valid driver’s license
Experience in loan processing
Strong customer service skills
Sales experience
Responsibilities
Customer Experience:
Greet and assist individuals entering the office and those calling by phone.
Receive and process credit and employment verifications, recording information obtained.
Process payments, distributions, and insurance products at the direction of a licensed agent.
Handle account activities related to collection accounts, including phone calls and face-to-face communications with customers.
Branch Support:
Prepare reports, correspondence, and transaction documentation.
Record and file documentation, operate cash drawer, process bank deposits, and maintain records and balances.
Business Development:
Actively market and sell all branch products and services to individuals and merchants.
Conduct merchant and bank visits as required.
Perform all other duties as assigned by management.