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French Customer Service Rep needs 1 yearsexperience
French Customer Service Reprequires :
High school diploma
1 year(s) of experience working in customer servicehospitality or call center environment
Excellent telephone etiquette including the ability to communicatewith confidence in a clear professional speaking voice
Strong verbal and written communication skills
Demonstrated listening and comprehension skills
Ability to maintain composure whendealing with difficult customer situations
Excellent time management skills must be able to prioritize tasksefficiently
Strong PC skills including MSOffice; Word and Excel
Ability to navigateinformation systems and intern
Prior optical industry
French CustomerService Rep duties :
Answers incoming calls andprocesses orders.
Resolves customer complaintstroubleshoots issues to determine best path forresolution.
Correctly documents customerinteractions and tracks call types.
Maintainssupport service levels and upholds Customer Servicestandards.
Owns follow up with customers toresolve inquiries regarding order status shipping status and stockavailability.
Takes inbound phone calls forupto 90% of assigned shift.
Performs all otherduties as assigned.
Remote Work :
Last updated : 2024-06-29
Full Time
Business Services
$41k-51k (estimate)
03/25/2024
09/25/2024
globalchannelmanagement.com
Atlanta, GA
<25
Business Services
The job skills required for Customer service rep include Customer Service, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.