10 Customer Support Specialist - Call Center Jobs in Tempe, AZ
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Customer Support Specialist - Call Center
$46k-60k (estimate)
Full Time | Business Services
2 Weeks Ago
Global Channel Management, Inc is Hiring a Customer Support Specialist - Call Center Near Tempe, AZ
DescriptionIn this role, you will be responsible for providing exceptional customer support through various channels, including phone calls, chats, and emails. You will assist customers with inquiries and issues related to accounts payable, ensuring a professional and friendly demeanor while resolving their concerns.
Requirements
Requirements
- Minimum of 6 months of call center experience.
- Strong computer and phone skills, with the ability to use web-based applications.
- Excellent written and verbal communication skills, along with strong interpersonal skills.
- Capability to manage telephone and chat interactions confidently while addressing customer issues.
- Professional and friendly attitude with a customer-oriented mindset.
- Ability to accept constructive criticism and demonstrate good listening skills.
- Proficient in understanding and accurately communicating customer needs, showcasing critical thinking and problem-solving abilities.
- Must be able to pass a background and drug test.
- Must be 18 years or older.
- High School Diploma or GED required.
- Typing speed of at least 30 words per minute.
- Experience with SAP.
- Assist customers with questions, inquiries, and issues related to accounts payable.
- Handle phone calls and respond to chats/emails regarding accounts payable and billing inquiries.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$46k-60k (estimate)
POST DATE
09/02/2024
EXPIRATION DATE
09/30/2024
WEBSITE
globalchannelmanagement.com
HEADQUARTERS
Atlanta, GA
SIZE
<25
INDUSTRY
Business Services
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