1 Medical Client Relationship Advisor Job in Chattanooga, TN

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Medical Client Relationship Advisor

Global Channel Management, Inc

Chattanooga, TN | Full Time

$43k-54k (estimate)

2 Weeks Ago

Medical Client Relationship Advisor

$43k-54k (estimate)

Full Time | Business Services 2 Weeks Ago

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Global Channel Management, Inc is Hiring a Medical Client Relationship Advisor Near Chattanooga, TN

**Job Overview: Customer Service Support in Healthcare Settings**
**Experience Requirements**

**Key Qualifications**

Ability to work independently with minimal supervision or collaboratively in a team setting, sharing responsibilities and accountability.
Strong interpersonal and organizational skills.
Capable of sound decision-making and problem-solving independently.
Self-motivated with the capability to manage multiple tasks and establish priorities.
Effective time management is crucial.
Excellent oral and written communication skills are required.

**Responsibilities**

Provide support to the clinical team and act as a proactive resource for members concerning disease prevention and education on available benefits and services.
Conduct educational phone calls with members to explain programs, complete health needs assessments, and refer them to relevant population health management programs.
Reach out to members who have been identified with gaps in care, encouraging compliance, and assisting them in scheduling appointments with providers.
Manage system work queues by screening members for eligibility and reviewing prior activities, claims inquiries, and authorization history, while assigning members to the clinical team for further outreach.
Facilitate research and analysis on inquiries or complaints related to processes and member incentives.
Willingness to work overtime as needed.

**Additional Notes**