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Global Channel Management, Inc is Hiring a Medical Office Insurance Customer Service Representative Near Helena, MT
Skills And Requirements
Minimum of 1 year of experience in medical insurance or medical office setting
Proficiency in computer systems for data entry and database documentation
Previous experience in a call center or professional office
Strong communication skills with a positive and energetic attitude
Ability to multitask, manage time effectively, and pay attention to detail
Excellent grammar and spelling accuracy
Job ResponsibilitiesResponding to member inquiries in a call center setting using established scripts and procedures. Gathering information, assessing caller needs, researching and resolving inquiries, and documenting calls. Providing clear and concise information on member eligibility, provider changes, and benefits. Adhering to documented policies and procedures, including call handling and escalations. Acting as an advocate for Medicaid members to ensure their needs are addressed satisfactorily. Join our team at the Medical Office Call Center if you meet the requirements and are ready to make a difference in the healthcare industry! Employment Type: Full-Time