Global Channel Management, Inc is Hiring a Senior Microsoft Teams Room Solutions Engineer Near Framingham, MA
DescriptionIn this role, you will be integral in deploying and managing Microsoft Teams Rooms (MTR) within a large enterprise environment. You will leverage your understanding of MS Teams, Office 365, and audiovisual conferencing technologies to deliver exceptional solutions. Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
6 years of solution engineering experience.
Proven expertise in deploying and managing Microsoft Teams Rooms.
Strong knowledge of Android, Windows, Intune, and MDM (mobile device management).
Agile methodology experience.
Audio Visual experience.
Certification in Microsoft Teams or related areas is a plus (e.g., Microsoft Certified: Teams Administrator Associate).
Proficiency in network troubleshooting, endpoint management, and IT security.
Excellent written and verbal communication skills.
Strong problem-solving and analytical abilities.
Project management experience with the capability to manage multiple projects concurrently.
Customer-focused attitude with a commitment to delivering exceptional user experiences.
Ability to work independently and collaboratively in a team environment.
Responsibilities
Maintain comprehensive documentation of MTR configurations, settings, and user guides.
Generate regular reports on system performance, utilization, and user feedback for continuous improvement.
Lead and participate in MTR deployment projects, including planning, scheduling, and execution.
Manage budgets, timelines, and resources efficiently.
Deploy MS Teams globally, refreshing meeting room technology and replacing it with Teams.
Collaborate with third-party vendors as necessary.
Serve as the point of contact for the team during the design phase of the meeting room projects.
Work with audio visual suppliers to provide equipment for the meeting rooms.