Overview:

We are seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will have a passion for sales, account management, and technology. This role offers the opportunity to work with cutting-edge products and services in a fast-paced environment.

Key Responsibilities

Sales:

• Update client on new product offerings and market trends
• Exercise value engineering when interacting with client
• Work with Marketing Department to provide updated materials and information to client
• Seek out opportunities for ancillary products and additional services to offer up
• Provide prompt and courteous response to client inquiries, needs, requests, etc.
• Be available as needed for client face-to-face meetings, and other necessary communications
• Share Empire story and promote depth and breadth of resources
• Promote the unique capabilities, knowledge, and expertise to client
• Remain cognizant and prepared for any anticipated client needs
• Possess an understanding of the competition for proper product positioning
• Negotiate with vendors for additional discounting for increased profitability
• Continually practice strategic social relationship building
• Carry out forecasting and strategic account plan
• Availability & willingness to take onsite meetings / field measure spaces

Sales process:

• Act as the liaison throughout the sales process by facilitating and managing all steps involved
• Coordinate necessary actions as they are carried by the Sales/Account Coordinator or Project Manager
• Monitor all reports (waiting, unbilled or aging)
• Mentor Junior Account Manager, if applicable

Skills & Qualifications

• Bachelor’s degree or equivalent
• 5 years in the furniture industry; experience working at a dealership preferred
• Capable of reading and understanding blueprints, CAD or construction drawing
• CAD Experience / CET Experience
• Knowledge of Steelcase furniture
• Microsoft Office knowledge (Outlook/Excel/Word)
• Use of Hedberg to generate quotes
• Strong communication skills, both written and oral
• Strong customer service skills
• Well-spoken and able to convey ideas, thoughts, and information effectively.
• Highly motivated, persistent, and skilled negotiator
• Plans and carries our responsibilities with little to no direction
• Comfortable working independently
• Ability to take on and complete multiple tasks in a timely manner
• Handles deadlines and pressure with ease
• Works well in a team environment
• Ability to motivate others

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person