Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Installation, servicing, troubleshooting and removal of all products

• Fulfill daily operational duties of assigned facility

• Operate a clean, organized and hazard free work environment

• Conducts training sessions covering use of products to customers

• Maintain a positive and caring atmosphere for customers and employees

• Ability to think independently and work through service challenges consistently

• Consistently perform daily inventory audits

• Support of internal departments and personnel, assisting at any opportunity presented

• Timely submission of required reports and expenses

• Management of daily hours, not exceeding set thresholds weekly

• Correspondence with management when challenges are presented

• Maintain the integrity, confidentiality and security of pertinent information and records

• Adherence to all state and federal rule, regulation and statute

• Any other duty, as assigned

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or equivalent.

• 2 years experience in a similar position

• Strong written and verbal communication skills

• Possess excellent telephone skills

• Detail orientated

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

• While performing the duties of this job, the employee is regularly required to sit, knell and install

products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee

frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up

to 50 pounds. Specific vision abilities required by this job include close vision, distance vision,

Position: Service Technician Department: Field Operations

Reports to: Area Service Manager Position Type: Full-Time

FLSA: Non-Exempt Wage Type: Hourly