JOB TITLE: Import/Export Coordinator

EMPLOYER: Global Logistical Connections Inc.

DEPARTMENT: Operations Department

REPORTS TO: Operations Manager

SUMMARY:

The Import/Export Coordinator is responsible for excellent customer service and management of files and records to ensure timely delivery of items and resolution of issues. The Import/ExportCoordinator must be able to successfully communicate with a variety of local and international clientele and vendors, with diplomacy and discretion.

DUTIES AND RESPONSIBILITIES:

• Responsible for all aspects of import/export shipments (Air, LCL, FCL)
• Responsible for quoting, booking shipments, securing all documentation for customs clearance, and creating arrival notices
• Bill for all shipment charges and approve vendor billing
• Secure and dispatch truckers accordingly
• Promote the use of GLC warehouses and trucks
• Update customers and agents on the status of each shipment
• Ensure legal compliance with US Customs, FMC, FDA and other government agencies
• Promote GLC Inc. by taking each shipment as an opportunity to learn more about the client, their manufacturers and customers, while presenting our services for any of their future shipping needs
• Responsible for maintaining active knowledge in industry related changes/ initiatives and communication on findings being sent back to the team.
• Responsible for reviewing/updating/maintaining customer charges and for all related opportunities/quoting.
• Maintain profitability on all files.
• Responsible for agent development/feedback for both agent routed business and GLC nominated cargo
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• Basic understanding of CargoWise preferred
• Can operate with minimum supervision
• Dedication to outstanding customer service through communication and information management
• Effective communication skills with team members, customers and vendors
• Ability to follow instructions and follow up on assigned tasks
• Ability to maintain a positive attitude under a stressful environment
• Strong organizational skills
• Problem solving skills

COMPANY BENEFITS:

• 401(k)
• 401(k) match up to 4%
• Dental insurance- employer pays 100%
• Vision Insurance- employer pays 100%
• Health insurance- employer pays $300 a month towards any plan of your choosing
• Flexible PTO Policy

Value Statement:

Within GLC, we put an incredible emphasis on our culture and values. We have a transparent culture managing through our EOS (Entrepreneur Operating System), giving our team a common language and operating system to interact, hold meetings, and have visibility to our company’s "rocks" and our 1,3, and 10-year goals.

Our purpose or "why" we do what we do is to create opportunities for personal and professional development.

Our niche in the industry is Simplified Global Supply chain solutions.

· Enthusiasm. At GLC we do things with passion. We are excited about learning, sharing, creating, presenting ideas. We take pride in our output and look for opportunities. If you don't have great enthusiasm for yourself, your life, what you do, how you do it....this is not the place for you.

· Authenticity. At GLC we are honest/transparent and open. We are not shy. We say what we mean and mean what we say. We speak our truth. We revel in our own uniqueness. If you don't feel comfortable being authentic / open / transparent...this is not the place for you.

· Work Ethic. At GLC we work hard. We work with focus/ intensity and pride ourselves on being present on the task / conversation at hand. We own our responsibilities and look for ways to support our team. We leave each day knowing we gave our maximum effort and the best of ourselves. If you don't put a tremendous emphasis on work ethic this is not the place for you.

· Respect. At GLC respect is paramount to our open culture. We don't always have to agree but we must always respect each other’s communication/viewpoint. We are approachable. Always willing to really listen...not just listen to respond but listen to understand. We embrace empathy as the cornerstone to respect. We maintain a good attitude. If you don't value respect this is not the place for you.

Commitment to Diversity

At GLC, Inc., GLC Distribution, LLC, and JD Logistics (The Company) we value diversity and are committed to creating an inclusive environment for all employees. We represent a diverse customer base and intend to hire employees that reflect our communities. The Company provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws