Location: North Las Vegas

Reports to: Clinical Manager

Status: Full Time/Exempt

POSITION SUMMARY

Under general direction, oversees Clinical and Education Services activities for the local service area. Represents AMR to local committees, medical and training institutions, and other related agencies. Responsible for the creation, implementation, and tracking of education programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in recruitment through involvement in area EMS classes and career days.
• Assist in the development of an orientation program and a system of continuing education.
• Actively participate in and/or develop a process for the evaluation and/or selection of equipment.
• Develop education process to include course objectives, examinations and manuals for use as lesson plans.
• Conduct orientation classes, instructor certification courses, and other continuing education courses
• Work with local physician advisory groups.
• Participate in clinical aspects of problem resolution.
• Oversee any clinical requirements related to contracts, agreements, etc.
• Track and reviews events in response to complaints and/or compliments relating to medical performance.
• Conduct clinical quality assurance investigations immediately upon receiving information regarding a possible protocol or standard of care violation. In most cases, investigation should be completed within 72 hours of initial report. Document findings in writing. Provide timely briefings to CES Manager on incidents and investigations, as appropriate.
• Responsible for tracking and maintenance of employee certifications in a database. Identify, develop, and implement quality improvement (QI) programs. In order to assure clinical excellence, programs should include, but are not limited to proactive and retrospective elements of QI concerning clinical call reviews, chart reviews, and trend analysis for both individual and group clinical performance. Such programs should drive the continuing education (CE) process and related coursed offered to field personnel.
• Represent AMR with local EMS education programs and assure integration with internship and preceptor needs.
• Serve as a clinical resource for field and management personnel.
• Assist in the creation/revision of medical policy.
• Oversee clinical aspects of field performance.
• Represent the Manager of Clinical and Education Services.
• Conduct clinical call reviews and investigations.
• Represents AMR with local EMS education programs.
• Participate in scheduling third riders.
• Coordinate evaluations for local paramedic school candidates.
• Schedule continuing education programs pertinent to field education needs.
• Work with other CES Specialists to assure standardization of CES programs throughout the service areas.
• Reviews completed patient care reports for accuracy.
• Designs, implements, and reviews utilization management plans.
• Evaluates statistics regarding Medicare, Medicaid, and other billing for review of problem areas.
• Provides clinical support for documentation and billing personnel.
• Participates in appeals processes from a clinical perspective.
• Assists in planning and monitoring managed care utilization review.

MINIMUM QUALIFICATIONS:

Education/Licensing/Certification:

• High School Diploma or GED.

The following certifications are required:

• AHA BLS Provider or Instructor certification; if no instructor certification, must have ability to get within 90 days of hire
• AHA ACLS Provider or Instructor certification; if no instructor certification, must have ability to get within 90 days of hire
• AHA PALS Provider or Instructor certification; if no instructor certification, must have ability to get within 90 days of hire
• Southern Nevada Health District EMT/AEMT or Paramedic Certification
• Southern Nevada Health District Instructor II endorsement; if not an Instructor II must have ability to get within 90 days of hire

• Acceptable driving record.

EXPERIENCE:

• Minimum of 3 years' experience in the direct delivery of pre-hospital advanced life support as a Paramedic.
• Experience in performing, evaluating, instructing, and coaching all aspects of the delivery of pre-hospital care.

GUIDING VALUES AND BEHAVIORS:

Employee must consistently exhibit our guiding principles:
* Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
* One Team - We respect each other and achieve together what no individual can alone.
* Innovation - We are driven to develop solutions that inspire progress.
* Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
* Ownership - We are accountable for what we do and take pride in how we do it.
* Citizenship - We are dedicated to being good stewards in the communities we serve.