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23 help desk Jobs in trenton, nj

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Help Desk Consultant
ASB Resources Trenton, NJ
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$53k-65k (estimate)
Full Time 4 Days Ago
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ASB Resources is Hiring a Help Desk Consultant Near Trenton, NJ

Job Description

Job Description
Location: Trenton, NJ (Inperson interview)
Assist users to resolve hardware and software issues. Help to image hardware using SCCM and Provance and deploy. Need a resource that will deliver a high level of customer service and professional interaction to internal customers, mgt. and admin.
Note: This position requires contractor to work onsite 5 days / week.
Description :
Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associate's degree in a related area.
Responsibilities :
imaging, configuration and deployment of new devices. Data migration from the existing to the new device, as well as updating of Treasury systems for device tracking and inventory. Systems used are SCCM and Provance.
Provide excellent customer service as defined in the client service level agreement and demonstrated collaborative relationships within Information Services.
-Deliver a high level of customer service and professional interaction with internal customers, management, and administration.

Job Summary

JOB TYPE

Full Time

SALARY

$53k-65k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/06/2024

WEBSITE

asbresources.com

HEADQUARTERS

PRINCETON, NJ

SIZE

50 - 100

FOUNDED

2012

CEO

MOHAMED BAKERYWALA

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

Related Companies
About ASB Resources

As one of the best Human Capital Solutions Providers and Project Resource Firms in the field, our team at ASB Resources has been identifying and providing top talent to corporate clients since 2004. Recognized as a business consulting firm with high level of tech expertise, we help clients strengthen their Information Security, Project Management & QA capabilities. Your Goals are our Results! ASB Resources was started with a vision of creating a unique and efficient platform that would attract talented people, and would foster professional and personal growth to create future industry leaders. ... We offer human capital solutions and tech consultancy in the fields of information security, temporary staffing, contingency executive search, project-based recruitment solutions, and customized HR consultancy. We are in the business of maximizing human potential for your growth, and helping talented people emerge as world leaders through the application of our innovative workforce solutions. More
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