What are the responsibilities and job description for the Regional Manager position at Global Self Storage?
About us
Global Self Storage (www.globalselfstorage.us), a self-administered and self-managed real estate investment trust, is a Nasdaq company (ticker: SELF) focused on the ownership, operation, acquisition, and redevelopment of self storage facilities throughout the United States.
Regional Manager
As a Regional Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer a competitive salary, a great work/life balance and growth opportunities.
We look for leaders who are responsible, passionate, and innovative as they take charge of the day-to-day operations at our safe and secure self-storage facilities.
Summary: Oversees property managers and the day-to-day operations at four to five self-storage properties. A Regional Manager is an energetic, professional, outgoing self-starter who has excellent customer service skills and communicates effectively with colleagues and customers. Must be loyal, a team player, dependable and assist in all facets of self-storage operations.
Supervisors: VP of Customer Operations and VP of Property Operations.
Tasks and Responsibilities:
- Recruits, trains, motivates, and retains team of property managers.
- Ensures units at their properties are rented at optimum rates/occupancies by developing a comprehensive knowledge of competitors’ pricing, specials, and amenities.
- Provides outstanding customer service including resolving customer inquiries in a professional and timely manner.
- Trains property managers on company policies and procedures.
- Travel to other Global Self Storage properties.
- Conducts quarterly property audits to ensure properties are safe, clean, and meet company standards.
- Supervises collection efforts by property managers.
- Authorizes credits and refunds to customers.
- Prepares monthly reports and analytics.
- Oversees and manages the auction process.
- Implements and oversees company strategy to maintain and repair facilities while remaining under budget.
- Sources, negotiates, and maintains relationships with vendors.
- Obtains bids for repairs and maintenance projects and submits for review and approval.
- Understands how to properly operate and maintain all mechanical systems on each site.
- Submits vendor invoices for approval and payment.
Qualifications:
- Minimum of one year experience overseeing day-to-day operations at multiple self-storage properties.
- A High School diploma / GED equivalent. College education a plus.
- Intermediate computer skills - knowledge of Microsoft Office (Excel, Word, & PowerPoint) and the ability to learn new applications. Experience with SiteLink is a plus.
- Valid driver’s license with access to reliable transportation.
Benefits:
- Outstanding company culture with growth opportunities throughout the U.S.
- Competitive starting salary.
- Affordable medical, dental, and vision benefit plans.
- Generous 401(k) match.
- Paid time-off.
- Life insurance.
- Employee discounts program.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Millbrook, NY, Bolingbrook, IL, Rochester, NY, Summerville, SC, Sadsburyville, PA: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience with Sitelink?
- Do you have at least one year experience overseeing day-to-day operations at multiple self-storage properties?
- What do you bring to the table that you believe sets yourself apart from others?
- Why are you interested in this position?
- Travel is required for Regional Managers. On average expect to be away for a few days each month. Do you agree to this?
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you have experience with Sitelink?
- Do you have at least one year experience overseeing day-to-day operations at multiple self-storage properties?
- Why are you interested in this position?
- Travel is required for Regional Managers. On average expect to be away for a few days each month. Do you agree to this?
Ability to Relocate:
- Summerville, SC 29485: Relocate before starting work (Preferred)
Work Location: In person
Salary : $60,000 - $65,000