14 Desktop Support Technician Jobs in Fremont, CA
Global Technical Talent, an Inc. 5000 Company is Hiring a Desktop Support Technician Near Fremont, CA
- Pay rate up to $22- $44.90/hr
- Diagnose and resolve unique, non-recurring problems associated with application software, networking, and operating systems.
- Working the walkup solution (Tech HUB) User will walk up with computer problems.
- Prioritize desktop tickets and determine the source of problems using a cloud-based digital tracking workflow tool, like ServiceNow.
- Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, and other computer equipment.
- Research, maintain, install, and troubleshoot all aspects of laptop and desktop hardware and associated software.
- Troubleshoot technical issues while interfacing directly with users. Installs, configures, analyzes, resolves, and repairs all hardware and software issues involving Windows and other operating systems.
- Provides total support of the desktop environment in accordance with defined standards and procedures.
- Follow processes and testing procedures to ensure a high-quality of work is delivered to the end-user with minimal disruptions.
- Document procedures, standards, best practice configurations, settings, and installation sequences
- Ensure that all laptops and desktops are configured to connect to the correct network environment (Windows)
- Maintain password security, data integrity, and file system security for the computer environment.
- Communicate with customers, peers, and management concerning the status of cases, problems, or suggestions.
- Excellent oral and written communication skills and should be able to demonstrate these skills during the job interview.
- Experience providing excellent customer service to stakeholders.
- Maintains strong attention to detail in high-pressure situations.
- Experience using critical thinking skills to identify and resolve technical issues.
- Experience with Active Directory
- 3 years of experience preferred working directly with customers in a desktop support role to resolve technical hardware issues.
- Broad knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, Zoom, OneDrive, Forms, Stream, Tasks, Video and OneNote)
- Associate degree or its equivalent plus 3 to 4 years' experience.
- Relevant Technical Certifications a plus, A , MCP or HDI preferred.
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
- Our client is a global leader in data storage technology and solutions for a reason: people. Creative. Collaborative. Passionate. That's the kind of employees they hire. The company is like the datasphere: it’s a playground for human potential. Working with our client is collaborative, collegial, and exciting. From Silicon Valley to the United Kingdom, India, and China, their employees are found all over the globe. The company trusts its team members’ intelligence and craftsmanship and welcomes everything they bring to the table.
- As a global hardware, software, and services company, the company understands its responsibility to lead by example and do good while doing well. Acting on their company values of Integrity, Innovation, and Inclusion, they strive to advance sustainable solutions that transparently address critical environmental and social priorities to move towards advancing a more sustainable Datasphere.
- Sound like the right opportunity for you? Then send us your resume to join our client’s team!
#24-07243
Job Summary
Contractor
$68k-86k (estimate)
06/01/2024
07/10/2024
The job skills required for Desktop Support Technician include Customer Service, Desktop Support, Installation, Active Directory, Written Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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