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Position Title: Assistant Operations Manager
Location: Norcross, GA (on-site)
FLSA Status: Exempt
Mission: To be a trusted partner who drives better business results for our healthcare customers. Together we grow.
Position Summary:
The Assistant Operations Manager (AOM) oversees the daily operations and administrative tasks of their assigned accounts in a collaborative team environment. They act as client advocates and are the main point of contact for the day-to-day activities of their assigned accounts. Their primary responsibility is to work with operational team members to proactively service and grow the relationships of multiple accounts while managing medical device inventory throughout the order fulfillment process. They ensure customer needs are addressed in a professional and timely manner. The AOM works closely with the Quality Team to ensure all NCRs, CAPAs, and other processes are followed per the QMS. To succeed in this position, candidates should have exceptional oral and written communication skills, be proficient in Microsoft Office, have problem-solving abilities, and possess strong leadership qualities. They should also be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.
Scope of Role Responsibilities:
Critical Experience & Skills :
Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. A Master’s Degree or MBA in a relevant field will be a plus.
Able to work varying hours as needed (shifts may extend beyond normal working hours depending on order volume)
Physical Demands
This is an in-person role.
Competencies:
Proactivity/Initiative – Desire to excel in the role, taking ownership of the decision-making process, proactively accomplishing tasks, solving potential issues, and constantly identifying ways for improvement.
Accuracy/Quality – Committed to excellence, attentive to detail, and continuously seeks improvements. Monitors quality levels, identifies root causes of quality problems, and takes ownership to resolve them.
Adaptability/Flexibility – Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts to meet changing needs. Effectively copes with rapid change. Comfortably handles risk and uncertainty and is not easily rattled.
Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Integrity/Ethics – Deals with others straightforwardly and honestly, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
Organization —Manages multiple, simultaneous activities, tasks, and projects. Organizes resources to accomplish tasks efficiently and effectively, prioritizes multiple activities, and capitalizes on all available resources.
Sense of Urgency –Pursues everything with drive and often goes “above and beyond” to complete the task at hand.
Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers, and promotes a team atmosphere.
Full Time
$101k-125k (estimate)
06/28/2024
07/14/2024
gmlx.us.com
PEACHTREE CORNERS, GA
<25
2013
WILLIAM FORD
<$5M
Logistics Services
The following is the career advancement route for Assistant Operations Manager positions, which can be used as a reference in future career path planning. As an Assistant Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Operations Manager. You can explore the career advancement for an Assistant Operations Manager below and select your interested title to get hiring information.