103 Customer Service Representative (Fully Remote - TX Applicants Only) Jobs in Waco, TX
Globe Life American Income Division: McQuade Organization is Hiring a Remote Customer Service Representative (Fully Remote - TX Applicants Only)
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and video conferencing
- Provide accurate information about our products or services
- Assist customers with their benefit packages
- Maintain a high level of professionalism and empathy in all customer interactions
- Escalate complex issues to the appropriate team member for resolution
- Keep detailed records of customer interactions and transactions
- Continuously strive to improve the customer experience and exceed performance metrics
- Previous experience in customer service or a related field preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency with computer systems and software applications
- Reliable internet connection and home office setup conducive to remote work
- High school diploma or equivalent; college degree preferred
- Competitive wages
- Comprehensive training program
- Flexible work schedule
- Opportunities for career advancement
- Eligible for benefits after 90 days
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Job Summary
Full Time
$42k-54k (estimate)
09/11/2024
10/08/2024
The job skills required for Customer Service Representative (Fully Remote - TX Applicants Only) include Customer Service, Problem Solving, Communication Skills, Attention to Detail, Computer Systems, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Fully Remote - TX Applicants Only). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Fully Remote - TX Applicants Only). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Fully Remote - TX Applicants Only) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Fully Remote - TX Applicants Only), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Fully Remote - TX Applicants Only). You can explore the career advancement for a Customer Service Representative (Fully Remote - TX Applicants Only) below and select your interested title to get hiring information.
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