General Purpose:Manage all export operations for GLOCK, Inc., both sales and inter-company shipments Duties and Responsibilities (other duties may be assigned):Manage the development, implementation, and maintenance of export compliance policies and proceduresManage customer accounts and serve as primary point of contact for all GLOCK subsidiaries and international customersMaintain current knowledge of US export laws and regulations including, but not limited to, the Arms Export Control Act, International Traffic in Arms Regulations, Export Administration Regulations, US Customs and Border Patrol, and Foreign Corrupt Practices ActCoordinate with GLOCK subsidiaries on preparation of required documents such as Letters of Credit, acquisition of specialty items for testing, reporting of warranty issues, country / end-user specific explanation letters, and unauthorized pistol sales dispositionsCommunicate any country-specific regulatory updates to each GLOCK subsidiaryReceive and review all relevant export documentation from end-user to ensure order feasibility and complianceSupervise the application of export licenses and maintenance of recordsCoordinate with other departments to ensure timely production and shipment of ordersWork closely with GLOCK Production to ensure inventory of specialty itemsObtain freight costs for all shipments and evaluate vendors for cost-effectivenessCoordinate logistics movements both domestically and internationally from order entry to final deliveryCreate export documentation including invoices, packing lists, Certificates of Origin, Apostille certification, proforma documents, Shippers Letter of Instructions, Airway Bill, Certificates of Insurance, etc. Maintains export documentation in accordance with US export regulationsCoordinate with other departments in shipments being returned to Glock GmbHCoordinate factory visits and inspections from foreign customersManage international sales statistics for use in sales forecasts, budgeting, and production planningDirectly supervises employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring recommendations, and training employee's; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problemsQualifications/Job Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, pre-skills, and/or abilities needed to perform this job. Reasonable accommodations may be made to qualified employees or applicants with disabilities. Competencies:LeadershipCommunicationRelationship ManagementEthical PracticeCritical EvaluationTime ManagementConflict ResolutionAnalytical ThinkingAdaptability Education and/or Experience:Bachelor’s degree plus extensive knowledge of ITAR 22 C.F.R., Parts 120-130A minimum of two years of experience in export operations in the firearms industry; In depth knowledge of documentation related to exportation and movement of firearmsAbility to travelStrong verbal and written communication skills; effective interpersonal skillsHighly organized, accurate, and detail orientedMust have superior critical thinking skills and ability to adapt to changing, dynamic situationsProven ability to work at both detail and strategic levels; work calmly under pressure and with frequent interruptions while displaying sound judgment.Ability to effectively prioritize, efficiently manage time and multitask numerous projectsPossess computer literacy with knowledge of such software programs such as WORD, EXCEL, PowerPoint, etc. Licenses and Certifications:Valid driver’s licenseU. S. Export Licensing processes Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to qualified employees and applicants with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to lift and carry boxes up to 50 pounds. The employee is regularly required to sit for long periods of time and may also be required to stand for long periods of time. The employee is regularly required to use fingers and hands to use computer keyboard. Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is to work indoors in a climate controlled administrative office setting. Work regularly scheduled shifts within normal hours of operation and may be asked to work overtime as needed. Position Type/Expected Hours of WorkThis is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., but may require some work outside of these hours. GLOCK, Inc. is an equal opportunity employer. Employment decisions at GLOCK, Inc. will be based on merit, qualifications, and abilities. GLOCK, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, creed, color, religion, national origin, sex (including pregnancy, childbirth and parenting status), age, disability status, marital status, sexual orientation, gender identity or expression, citizenship status, genetic information, protected veteran status or any other characteristic protected by law. In addition to a commitment to provide equal employment opportunities to all qualified individuals, GLOCK, Inc. has established an affirmative action program to promote opportunities for individuals in certain protected classes throughout GLOCK, Inc.