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11 Retail Customer Service Representative Jobs in Cockeysville, MD

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The Amynta Group
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The Amynta Group
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High's
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Carroll Independent Fuel
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Carroll Independent Fuel
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Retail Customer Service Representative
$28k-34k (estimate)
Full Time | Part Time 4 Days Ago
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Glyndon Lord Baltimore Cleaners is Hiring a Retail Customer Service Representative Near Cockeysville, MD

are Retail Customer Service Representative - Day Shift

Position Description: Either Full-time or part-time weekday shift at the Hunt Valley Store location: 11223 York Rd., Cockeysville, MD 21030. Responsible for providing friendly, effective customer service, and maintaining an inviting and clean workplace. Great for someone who likes people and can work independently.

Essential Duties and Responsibilities including, but not limited to, the following:

  • Providing warm, friendly service to customers in-store
  • Process incoming and outgoing orders with attention to detail
  • Working knowledge of all opening/closing and retail procedures
  • Operating industry-specific software for daily retail functions and reporting
  • Managing cash at retail locations
  • Assisting with marketing initiatives
  • Receiving and responding to client correspondence by email, text, and/or phone
  • Monthly inventory reporting
  • Maintaining a clean, safe workspace
  • Maintaining supplies at retail locations
  • Assisting with non-profit partner donations

Qualifications including, but are not limited to, the following:

  • Friendly, outgoing personality
  • Detail-oriented
  • Strong work ethic
  • Customer service experience
  • Ability to work independently
  • Computer experience
  • Professional appearance
  • Interest in learning
  • Completion of high school or high school equivalent

Job Type: Full-time or Part-time (Monday – Friday, 7:45 a.m. – 3:45 p.m.)

Salary: Dependent upon prior experience

Benefits: Full-time: PTO (paid time off) and paid holidays; 401k with company match after 1 year; employee discount; family environment; wonderful team to work with and great community to be part of!

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Paid time off

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 2 years (Preferred)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Cockeysville, MD 21030 (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$28k-34k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

10/19/2024

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The job skills required for Retail Customer Service Representative include Customer Service, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Customer Service Representative positions, which can be used as a reference in future career path planning. As a Retail Customer Service Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Representative. You can explore the career advancement for a Retail Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Customer Service Representative job description and responsibilities

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

02/14/2022: Moline, IL

They help customers compare products and services and advise clients about which options meet their needs.

02/05/2022: Binghamton, NY

They might also discuss how to use available services or demonstrate the right way to operate a product.

03/04/2022: Billings, MT

They listen to or read about customer problems and suggest solutions.

04/18/2022: Bergenfield, NJ

Built rapport with customers by asking probing questions and utilizing effective listening skills.

03/06/2022: Springfield, MO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Customer Service Representative jobs

The best CSRs are genuinely excited to help customers.

03/04/2022: Tulsa, OK

Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.

02/27/2022: New Haven, CT

Customer service representatives who resolve client complaints need strong problem-solving skills.

03/22/2022: Gastonia, NC

They generally need to know how to create and update tickets and how to search for customer records.

04/15/2022: Newark, NJ

Having a previous customer service experience would be an advantage.

01/21/2022: Amarillo, TX

Step 3: View the best colleges and universities for Retail Customer Service Representative.

College of the Atlantic
Cleveland State University
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