ABOUT GMO GLOBALSIGN, INC.:

As one of the world’s most deeply rooted certificate authorities, GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud-based service providers, and IoT innovators worldwide to conduct secure online communications, manage millions of verified digital identities and automate authentication and encryption. Its high-scale PKI and identity solutions support the billions of services, devices, people, and things comprising the IoT. A subsidiary of Japan-based GMO GlobalSign Holdings K.K and GMO Internet Group, GMO GlobalSign has offices in the Americas, Europe, and Asia. For more information, visit https://www.globalsign.com

POSITION PURPOSE

The Sales Development Representative (SDR) works within the Sales and Marketing departments to qualify and present opportunities (leads) to be transitioned to the sales engine of GlobalSign. This position supplements corporate lead generation activities with calls and emails into targeted accounts to identify and qualify prospects. The Sales Development Representative position is a critical and highly visible position that requires a highly motivated, self-starter who is able to identify and develop new business prospects from multiple sources including inbound marketing leads, outbound prospecting, discovery and individual research via the web and social media along with inbound leads from website chat engine.

RESPONSIBILITIES

• Coordinate with the Sales and Marketing teams to pass qualified leads and ensure an ideal handoff of qualified prospects.
• Responds to inbound inquiries, registrations, chats, and other contact collection methods executed by Marketing demand generation activities by telephone, e-mail, live chat.
• Execute consistent outbound activities (calls, emails, etc.) to engage potential sales targets identified as strong fit for GlobalSign solutions.
  1. Target lists provided by marketing and/or related to current campaign execution
  2. “Top 20” account targets provided by individual sales reps
  3. Other ad hoc lists based on recent industry trends, security events, etc.
• Cultivates initial engagement with prospects in order to generate a qualified opportunity by asking qualification questions to understand customer requirements and quote appropriate products and services to meet the customer’s needs.
• Follow up on suspect opportunities and conduct research to identify and further qualify potential prospects.
• Enter prospects into automated marketing nurturing campaigns as necessary.
• Meets KPI’s surrounding number of qualified opportunities (leads) each month.
• Works with the Sales and Marketing teams to develop and grow the sales pipeline to consistently meet quarterly revenue goals across assigned markets.
• Works closely with the Sales and Marketing teams to provide feedback about demand generation program in order to make recommendations to improve qualification requirements and streamline the lead hand-off process.

QUALIFICATIONS

• Highly motivated, self-starter with 3-5 years of sales experience and a strong aptitude for selling technical products.
• Proficient in LinkedIn, Salesforce, RainKing, CRM software and MS Office.
• Addresses customer problem-solving by accessing the appropriate resources rather than assuming customer technical expertise.
• Properly identifies and offers technical products and solutions.
• Have excellent discovery abilities.
• Uses effective resources and time management techniques.
• Demonstrated ability to regularly meet or exceed identified lead goals.
• Practices listening and responds in a professional, friendly manner.
• Excellent written and verbal communication skills.
• Highly organized with an attention to detail and be able to exercise good judgement.
• Work is performed in a timely manner; volume of work meets expectations.
• Continually assesses priorities and properly organizes work and resources to meet needs.
• Bachelor’s Degree (preferred) or equivalent work experience.

PHYSICAL & MENTAL REQUIREMENTS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirements

• Light work that includes moving objects up to 15 pounds.
• Remaining in a stationary position, often standing, or sitting for prolonged periods of time.
• Ability to sustain viewing a computer screen for extended periods of time.
• Repeating motions that may include the wrists, hands and/or fingers.
• Communicating with others in-person, over the phone, and virtually to exchange information.

Mental Requirements

• The ability to concentrate on tasks for extended periods, avoiding distractions and maintaining productivity.
• Ability to organize and prioritize your own work schedule.
• Ability to understand and follow basic instructions and guidelines.
• Ability to make decisions which have moderate impact on immediate work unit.
• Ability to make decisions which have significant impact on the department’s credibility, operations, and services.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities mentioned above are not exhaustive and may encompass additional tasks assigned to this position.

Equal Opportunity Employment

GMO GlobalSign, Inc. is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you need assistance or an accommodation due to a disability, you may contact us at hr-us@globalsign.com or you may call us at 1 (603) 570-7060

Applicants have rights under the following Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and Employee Polygraph Protection Act (EPPA).

Background Checks 

Due to the trusted nature of our business, we are required to complete background checks which includes a basic criminal record check, employment references and qualifications. 

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