8 Customer Service Team Member Jobs in Corpus Christi, TX
GO Car Wash is Hiring a Customer Service Team Member Near Corpus Christi, TX
**Customer Service Team Member**
**Job Description**
IMMEDIATE HIRE!
COMPANY OVERVIEW:
GO Car Wash is one of the fastest growing consolidators in the car wash franchise space, aggressively expanding across the United States with already 500 Teammates. GO Car Wash currently operates 41 sites in 4 states, including Kansas, Missouri, Nevada, and Texas, with several additional acquisitions in discussions and new build sites under development. The goal is surpassing 100 sites, in addition to being known as an employer who provides a solid career path for our Teammates.
GO Car Washs ambition is to be the most admired car wash company by enriching the lives of its teammates and customers. Our values of teamwork, fun, integrity, caring, and continuous improvement are lived by everyone, every day.
Our Teammate promise is as follows:
* We will always treat Teammates with respect and dignity and as a valuable, integral part of our successes.
* We will always allow Teammates to fully express themselves and come to any Leader with concerns, questions, or comments that they may have.
* We will provide training and tools necessary to be successful in any role given.
* We will work diligently to reduce any safety issues to make sure we work in a safe and secure work environment.
JOB TITLE: Customer Service Teammate (CST)
GENERAL SUMMARY OF DUTIES:
The Customer Service Teammate (CST) will build relationships with new and existing customers, sell memberships and upsell washes through various sales strategies. The CST will provide all customers with superior customer-service. CST must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.
PHYSICAL DEMANDS:
* The ability to lift 25/50/80 pounds regularly, respond quickly to sounds, move safely over uneven terrain or in confined spaces, see clearly and respond to dangerous situations, safely climb ladders while carrying 40 pounds or more, work in extreme weather and wear PPE correctly throughout the day. Long periods of time standing or moving.
ESSENTIAL FUNCTIONS:
* Greets all customers with a smile and warm, welcoming disposition.
* Understands GO Car Wash membership packages and pricing. Can articulate the benefits of unlimited memberships.
* Has a solid understanding of all soaps, chemicals and equipment used in the wash. Educate customers on wash process from beginning to end.
* Uses GO sales script in every customer encounter.
* Guides on vehicles as needed, using GO Guide-On procedures at all times.
* Creates genuine connections with customers and fosters relationships through superior customer-service to build membership sales.
* Walks the wash site, as able, to engage with customers to ensure superior customer-service and create a second touchpoint for membership sales.
* Helps keep wash clean, organized and safe.
* Acts as an ambassador for GO Car Wash. Lives and breathes the GO Car Wash core values every day.
* Performs other duties as assigned.
EDUCATION: HS Diploma or equivalent preferred.
EXPERIENCE: Six (6) months of previous customer-service experience preferred. Previous sales experience a plus. Previous car wash experience a plus.
REQUIREMENTS:
* Ability to deliver results independently but able to work collaboratively with a team to accomplish a common goal
* Commitment to superior teammate and customer experience and operational excellence
* Bringing a positive, outgoing attitude everyday
* Strong work ethic and commitment to driving sales
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**Pay:** $10 to $11/hour
**Posted**: 1/4/2022
**Job Status**: Full Time
**Job Reference #**: TX315CST
Job Summary
Full Time
$38k-49k (estimate)
07/02/2024
07/15/2024
gocarwash.com
Gilbert, WV
<25
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The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Team Member job description and responsibilities
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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Team Member jobs
A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.
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Responding to questions with positive language can greatly affect how the customer hears the response.
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Customer service experience goes beyond call centers and emails.
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Seek out unique touch points to build positive customer experiences.
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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.
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Step 3: View the best colleges and universities for Customer Service Team Member.
