Description

Roles, Responsibilities, and Essential Duties

• Provide case management services to a caseload of approximately 25 families.
• Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approach to families.
• Monitor compliance with goals through regular weekly contacts.
• Perform culturally sensitive intake, assessment, service planning, and advocacy.
• Work closely with shelter staff to enforce rules and regulations for residents.
• Coordinate interpretation and translation services.
• Assist school liaison with troubleshooting with NYC Department of Education (DOE) on student registration, school placement, attendance, and transportation.
• Coordinate with the Mayor’s Office of Immigration Affairs (MOIA) and other legal assistance programs.
• Refer and follow up on community-based medical, dental, and mental healthcare as needed.
• Refer to childcare services as needed.
• Assist with residential groups/activities as needed.
• Maintain client case records and enter document in a timely manner.
• Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement.
• Other duties as required.

Qualifications/Educational Requirements

• Bachelor’s degree in social work or other human services field, strongly preferred
• Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services.
• Bilingual in English and Spanish (written and spoken) required.
• Experience working on-site in a congregate housing setting preferred.

Skills, Knowledge and Abilities

• Excellent verbal and written communication skills 
• Strong organizational skills
• Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties.
• Excellent judgement

Computer Skills:

• Proficient in Microsoft Office
• Ability to learn data base systems, such as CARES

Physical Requirements and Work Environment

• Indoors at residence 
• Frequent walking and standing
• Occasional lifting, up to 30 lbs.

Work Environment

• Office and field work; all weather

Employee Benefits :

• Medical/Dental/Vision

• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts

• 403B Thrift Retirement Plan

• 12 Annual Sick Days

• 12 Agency Holidays

• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment

• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.