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Field Application Engineer
$76k-100k (estimate)
Full Time 1 Week Ago
Save

GOEPEL electronic is Hiring a Field Application Engineer Near Austin, TX

We are looking for detail oriented, self-motivated, curious, and driven individuals to join our team. Responsibilities include installation of and providing training, support, and maintenance for our test and inspection equipment at customer sites in North America.
What This Job Involves
  • After joining us, you will gain a thorough understanding of our electronic test and inspection equipment and products, their functionalities, and benefits, as well as their different applications.
  • With your strong technical understanding and communication abilities you bridge the gap between customers and product development teams, ensuring effective product implementation and customer satisfaction.
  • You provide technical support and guidance to customers during the product installation and integration process and can customize and configurate the equipment based on customer needs and preferences.
  • Your customer-centric attitude enables you to identify and prioritize customer requirements and develop and offer solutions or enhancements based on customer feedback while collaborating with sales and engineering teams.
  • You use your excellent communication skills to explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner and conduct training sessions and workshops for customers to ensure they have a thorough understanding of product capabilities and features.
  • By building a lasting and meaningful relationship with customers, providing accurate and friendly advice and support, you help us maintain our outstanding track record of customer loyalty.
We're Looking For
  • Field Applications and Technical Support skills
  • Knowledgeable in fundamentals of electronic circuits and electronics manufacturing
  • Bachelor's degree in Electrical Engineering or related field
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work independently, while still being a team player with a positive attitude
Other Qualifications
  • Proficient in MS Office (Word, Excel, PowerPoint) and ability to learn and utilize other software
  • Willingness to be mobile and to travel
  • Must comply with standards set by International Traffic in Arms Regulations (ITAR) and be free from federal warrants and must not be on any Federal watch list
Essential Duties And Responsibilities Include
  • Provide quality on-site maintenance and repair service, as well as complete system installation at customer sites.
  • Ensure high level of customer satisfaction by providing prompt and efficient service.
  • Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take actions to minimize downtime, system interruptions, and equipment malfunctions.
  • Technical product presentations and demos, customer training, and preparation of application manuals.
  • Participate in sales demonstrations and trade shows to showcase product capabilities and answer technical questions.
What We Offer Our Team MembersAs a member of our team, we welcome you to our family-oriented work environment and offer you the opportunity to make a significant contribution to the success of this company, with tremendous growth potential.
GOEPEL Electronics offers an attractive benefits package for full time employment that includes (but is not limited to) medical / dental / vision, and life insurance, retirement plans (401(k) / Roth) with matching, ongoing training throughout your employment with opportunities to participate in professional and personal development programs, and a generous vacation (PTO) and sick time policy.
The compensation package for this position includes base pay and bonus.
Company ProfileLocated in Austin, TX, GOEPEL Electronics is the North American sales and support organization for a leading provider of electronic test and inspection equipment. Founded in 1991 and headquartered in Jena, Germany, our parent company, GOEPEL electronic GmbH, is a medium-sized company with over 230 employees worldwide. Our family-oriented culture provides a stable environment where every team member knows they can make a difference and their work and their input matters. We pride ourselves on our high design and engineering standards, uncompromising product quality, strict quality control, highest standards in customer support, and highly responsive sales and distribution services. As field application engineer you will be a liaison between the GOEPEL team and our clients, significantly contributing to our long-term relationships with clients.
To learn more about us, visit www.goepel.com.
Your ContactHeiko Ehrenberg (USA)
1-512-782-2500 x1001
h.ehrenberg@goepelusa.com
Anne Karacic (HR - Germany)
Tel.: 49-3641-6896-777
E-Mail: jobs@goepel.com
About Göpel ElectronicGÖPEL electronic is a leading provider of innovative test and inspection solutions for printed circuit board assemblies (PCBAs) and electronic devices and systems.Everyone loves it when something runs flawlessly. Particularly for us. Our products and technologies may not be recognisable at first glance in everyday life - yet they are in almost everything. Because: electronics are an indispensable part of our daily lives. And our solutions play an important role in ensuring that things work as they should.For example, that all functions in the car work correctly and are safe. That our telecommunications run smoothly. That medical technology is reliable and that the smart technologies of everyday life really do help us. Our customers use our solutions to ensure the quality of their premium technology products. With comprehensive test and inspection solutions for electronic assemblies and systems, we achieve the best possible detection of errors in production and development.So that high-tech works.

Job Summary

JOB TYPE

Full Time

SALARY

$76k-100k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/20/2024

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