Job description

My Health Clinic is looking for an experienced full-time office medical receptionist with at least 1 year (required) in primary care. The ideal candidate is welcoming and attentive to the needs of all patients and creates a positive, proactive patient experience by managing expectations while demonstrating compassion and respect. This individual will function as a member of the health care team by helping deliver patient-focused care while demonstrating excellent communication and problem-solving skills.

• Exceptional customer service and phone etiquette
• Triage and process messages from patients to team
• Schedule appointments and proactive outreach to support patients
• Handle correspondence and appropriate paperwork as needed
• Keeping track of medical records and charts
• Participate in staff meetings
• Follow up on visits, referrals, etc.
• Logging medical and patient information into electronic data base
• Sending labs and any diagnostic testing to the clinicians
• Ordering supplies
• Other administrative related duties as assigned

Clinical Duties (may include, but not limited to)

• Handling phone inquiries and patient registration
• Educating patients about medication, special diets, and conditions as guided by the clinicians
• Authorizing prescription refills as directed
• Completing proper documentation in EMR
• Managing supply inventory
• Other clinical duties as assigned

Requirements:

• CMA, MA, Medical Assistant- Successful completion of a Medical Assistant education program and certified as a Medical Assistant by the American Association of Medical Assistants (AAMA) or registered as a Medical Assistant by the American Medical Technologists (AMT)
• Extremely efficient, organized, and resourceful; must also be flexible and able to function well in a fast-paced environment with great interpersonal skills
• EMR experience required
• Willingness to cross train, learn, and expand skills is a must
• Demonstrated communication and customer service skills; must have excellent listening and communication skills
• Computer literate with a 40 words per minute typing speed expected
• High School Diploma or equivalent
• 3 years in the field, a plus
• Fluent in Spanish, a plus

Key Competencies:

• Must be dependable
• Team-oriented
• Self-starter
• Patient-focused
• Detail-oriented and results-driven
• Excellent listening and communication skills
• Exceptional typing skills
• Collaboration
• Active listener

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Primary Care

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Irving, TX 75063 (Required)

Ability to Relocate:

• Irving, TX 75063: Relocate before starting work (Required)

Work Location: In person