2 BANQUET & CATERING SUPERVISOR Jobs in Laughlin, NV
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BANQUET & CATERING SUPERVISOR
$33k-46k (estimate)
Full Time | Gaming
2 Days Ago
Golden Entertainment is Hiring a BANQUET & CATERING SUPERVISOR Near Laughlin, NV
Banquet & Catering Supervisor
Aquarius (Laughlin, NV)
DescriptionSummary: Responsible for assisting the banquet department in all areas of operations up to and including supervision of the captains and servers, specifically in the development and distribution of all pertinent paperwork, handling telephone calls and coordinating the staffing and equipment levels of the function. This is a multiple property position.
Essential Functions And Responsibilities
Aquarius (Laughlin, NV)
DescriptionSummary: Responsible for assisting the banquet department in all areas of operations up to and including supervision of the captains and servers, specifically in the development and distribution of all pertinent paperwork, handling telephone calls and coordinating the staffing and equipment levels of the function. This is a multiple property position.
Essential Functions And Responsibilities
- Provide courteous and friendly service to all guests and staff
- Responsible for overall day-to-day operation, including supervision of Banquet staff and execution of all banquet events.
- Must be present in all casino events and major events as determined by the Vice President of Food and Beverage.
- Hires, trains, supervises, schedules, develops and disciplines Banquet Department staff to ensure established standards are maintained
- Answer banquet/catering phones, answering questions and assisting customers as needed
- Retrieve messages from voice mail lines daily (including 800 number voice mail), schedule appointments for clients to inspect function site
- Responsible to learn the Delphi system, block banquet space for events, generate and e-mail contracts to clients
- Process & record deposits when signed contracts are received, forwarding checks and credit card payments to person/department responsible for inputting
- Prepare preliminary Banquet Event Order forms and forward to engagers within (7) days of receipt of deposit
- Maintain client/event files and purge outdated files per records retention policy and auditing guidelines
- Evaluate client needs and makes recommendations in order to assist clients in establishing requirements for banquet and convention space needs
- Send or fax menus and/or confirm menus with clients
- Assist clients with any problems or special requests to ensure the best personal service to meet guests' needs
- Type menu proposals created by Catering Manager and/or Director
- Attend weekly catering meetings
- Create appropriate signs for hotel meeting rooms upon receipt of weekly BEO packet and forward to Banquet Manager/Banquet Captain
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
- Assist as a Banquet Server as needed for large events or days with multiple events and extra board servers needed
- Perform other duties as assigned
- Must have a thorough understanding of all catering menus and banquet room capacities
- Excellent communication and organizational skills
- Ability to perform basic math
- Must be able and willing to successfully complete Title 31 annual training
- Ability to present self in a professional, pleasant, confident and well-groomed manner
- Good organizational and people skills required
- Must be skilled in establishing and maintaining effective working relationships with guests and staff
- At least 21 years of age
- High school diploma or equivalent preferred
- Ability to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
- Health Card
- Alcohol Awareness
- Occasionally push/pull up to 40 lbs.
- Occasionally lift and/or carry up to 40 lbs. at floor, knee, waist, and chest levels
- Occasionally squat, kneel, and communicate via radio
- Frequently bend, reach, twist, sit, and stand, and use of phone
- Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
- Indoor and outdoor
- Smoky and noisy
Job Summary
JOB TYPE
Full Time
INDUSTRY
Gaming
SALARY
$33k-46k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
08/01/2024
WEBSITE
goldenent.com
HEADQUARTERS
LAS VEGAS, NV
SIZE
3,000 - 7,500
FOUNDED
2001
TYPE
Public
CEO
BLAKE L SARTINI
REVENUE
$500M - $1B
INDUSTRY
Gaming
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About Golden Entertainment
Golden Entertainment is a gaming company that operates casinos, taverns and slot routes.
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