Company Overview

GoldenTech is a systems integrator firm, focusing on solving complex problems in the areas of DevOps, Cloud and Cyber domains. In addition to offering Cloud based solutions that span Azure, AWS, and Google platforms, GoldenTech also provides cyber security solutions to help our customers from threats. We also provide full stack development on the .NET, J2EE platforms, and harness the synergy between DevSecOps and Agile to deliver solutions faster and on-time. GoldenTech prides ourselves in our ability to exceed in customer satisfaction thereby leading the way to continued customer engagement. Finally, we provide a platform to our workforce and empower them to meet our customers’ mission, while succeeding in their career goals. In addition to providing best in class solutions to our Fortune 150 clients and state agencies—since 2007, GoldenTech proudly serves our armed services by working with the US Army, Navy and the Air Force. 

Position

The mission of an Application Engineer is to partner with customers to design, configure, and document all or parts of a mobile and/or desktop solution and then iteratively build, test, deliver, and support solutions using the DevonWay technology stack and industry-standard tools such as SSRS and SQL. The main deliverable from an Application Engineer is a high-quality, reliable, and easy-to-use application that meets the customer’s needs. By using the DevonWay platform, applications can be built without having knowledge of specific programming languages like Java. Application configuration, however, does require advanced technical skills. All Application Engineers also assist in providing technical support to existing customers.

Location

100% remote

Key areas of responsibility:

· Meet with customers and translate their needs into detailed requirements based on best practices.

· Follow DevonWay’s hybrid (waterfall/agile) methodology to design and configure application modules based on requirements.

· Learn and follow the DevonWay SQA process, which requires engineers to write and execute functional tests to ensure acceptable functionality and prevent regression.

· Follow Company standards for security and best practices.

· Plan for and complete data conversions, interfaces to third-party systems, and reference data loads.

· Design, build, test, and deploy SSRS and/or Business Intelligence reports.

· Provide work estimates and plans to the project manager.

· Conduct demonstrations, either over webinar or in-person, for deployed applications.

· Provide support, including triage, issue investigation and resolution, and documentation

· Resolve issues in a timely manner and escalate as required.

· Collaborate with team members within and outside of department for both resolving support tickets and project implementations.

· Seek opportunities to learn, automate, document, share, educate, and improve processes where appropriate

Requirements:

· Comfortable with relational database concepts and able to create complex SQL statements involving, at a minimum, joins and subqueries.

· Experience with REST and scripting languages (e.g., Python) a plus.

· Experience with SQL Server Reporting Services (SSRS) a plus.

· Demonstrated skills and capabilities in analytical and critical thinking, and complex problem solving.

· Customer-focused and comfortable communicating with customers.

· Excellent verbal and written communication skills

· 1-3 years of experience supporting and implementing enterprise software applications.

· Able to travel approximately 10-20%, including internationally.

· Able to pass a security background check.

· BS in computer science, engineering, MIS or another technical field.

· US Citizen.

Benefits and perks

• Golden Tech offers a comprehensive benefits package: This includes 100% healthcare coverage, paid time off, retirement savings plans, STD,LTD, Life/AD, dental, vision plans.
• Golden Tech believes 'best ideas win'. Our management is always open to learn new ideas and ways in which we can help give our workforce a 'solid platform' for growth