1 Tier 1 Help Desk Support Specialist Job in St Louis, MO
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Tier 1 Help Desk Support Specialist
$47k-59k (estimate)
Full Time | Durable Manufacturing
1 Day Ago
GOLDEN TECHNOLOGY is Hiring a Tier 1 Help Desk Support Specialist Near St Louis, MO
Our client is seeking an IT Help Desk Specialist to join their Team! This position is located in Columbia, MO. This role will be required to be onsite.
The PositionThis position will provide Tier 1 duties including Desktop Support (Helpdesk calls related to logging into laptops, Zoom meetings, headset troubleshooting), Computer Hardware (Imaging computers, packaging and shipping computers), Hardware/Software Inventory (adding or removing licenses from user and computer accounts, using Excel/Teams Chat/Outlook Email), and Cross Training ( as knowledge is increased through assisting agents with laptops and software, projects will be assigned based on skill level). Qualified candidates have experience with Active Directory, Virtual Computers, and Excel, have excellent communication and time management skills, and are “the go to” for technology amongst friends/family, collegues, etc.….
Top Skills You Need To Have
The PositionThis position will provide Tier 1 duties including Desktop Support (Helpdesk calls related to logging into laptops, Zoom meetings, headset troubleshooting), Computer Hardware (Imaging computers, packaging and shipping computers), Hardware/Software Inventory (adding or removing licenses from user and computer accounts, using Excel/Teams Chat/Outlook Email), and Cross Training ( as knowledge is increased through assisting agents with laptops and software, projects will be assigned based on skill level). Qualified candidates have experience with Active Directory, Virtual Computers, and Excel, have excellent communication and time management skills, and are “the go to” for technology amongst friends/family, collegues, etc.….
Top Skills You Need To Have
- Must have ability to obtain a security clearance
- Minimum of 2 years technical support of end-user desktops in a Microsoft Windows environment.
- Must be highly knowledgeable of Microsoft Windows desktop operating systems.
- Microsoft Excel, Outlook, Word, and Active Directory
- Technical school training and/or college coursework is required. Bachelor’s Degree or systems technical certification preferred.
- VMWare or equivalent virtualization experience is a plus
- o365 experience
- ServiceNow experience is preferred
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$47k-59k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/25/2024
HEADQUARTERS
BAN KO, CENTRAL
SIZE
25 - 50
FOUNDED
2001
CEO
PAIROJ KHUMKHAM
REVENUE
<$5M
INDUSTRY
Durable Manufacturing
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