In the absence of the Community Manager, the Assistant Community Manager must perform the duties associated to that position. Above all else, the spirit of teamwork and cooperation with other team members will not only improve the job you do, but enhance the entire work experience.

Duties and Responsibilities:

• Provide superior customer service.
• Assist in conducting market surveys.
• Show, lease, and move in prospective residents.
• Update unit availability daily.
• Process rental applications.
• Assist Community Manager in collecting rents and depositing procedures.
• Receive and process collections in accordance with company standards.
• Collect past due balances from former residents.
• Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation.
• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected to ensure all apartments are move-in ready according to GoldOller standards.
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager.
• Conduct resident move-out apartment inspections and complete deposit accountings with Community Manager’s approval.
• Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits.
• In Community Manager’s absence, aid in monitoring staff for the successful operation of the community.
• Being thoroughly familiar with the local area and the community and what it has to offer prospective residents.

Skill Requirements:

• Proficient in computer skills, including Microsoft Office products.
• Knowledge of RealPage products preferred, including OneSite, YieldStar, Lead2Lease and Ops Technology.
• Possess strong multi-tasking and organizational skills.
• Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, OSHA Standards, local and state building codes.

Position Requirements:

• Education: High school diploma or GED required. Bachelor’s degree in Marketing and/or Business preferred.
• Experience: Two years of residential property management experience as an Assistant Community Manager.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus!
• Able to work weekends.
• Able to travel to other properties within a 25 mile radius, as needed.
• Able to travel overnight as needed.

visit www.goldoller.com to learn more!

Location: Aqua at Windmeadows Apartments