Position Summary:

The Operations Assistant E-Commerce Manager is responsible for maximizing productivity, maintaining proper inventory, ensuring customer satisfaction, and managing expense by providing leadership and guidance within organizational guidelines. Provides supervision and direction to employees while performing job duties in support of Goodwill-Easter Seals’ mission and values.

Day in the life: In a typical day, the Assistant Operations Managercan expect to...

• Operational Excellence: Ensure E-Commerce runs efficiently and effectively.
• Talent Management: Ensure employees are trained and developed; manages store personnel needs.
• Performance & Standards: Ensure financial and business control through reporting and communication.
• Services & Programs: Ensure continued community involvement and education around Goodwill-Easter Seals.
• Safety and Risk: Ensure safety and protection of employees, assets and facilities.

Job Pay & Perks:

• Typical starting pay range: $59,000 - $75,000
• Goodwill-Easter Seals Minnesota prioritizes work-life balance. Weekend/holiday shifts are limited, and we offer competitive pay, flexible hours, a variety of benefit options and an employee discount.
• Work-life balance: Limited Saturday rotation shifts, no overnights or shifts passed 8:30pm, and Closed Major holidays (closed on New Year’s Day, Martin Luther King Day, Easter Sunday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Eve, and Christmas Day)
• Benefits: Generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Opportunities for career development and advancement
• All major holidays off!

About You:

• Ability to communicate effectively with employees and customers.
• Proficient in Windows and Microsoft applications.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational and administrative skills with the ability to prioritize.
• Strong attention to detail.
• Strong analytical, problem solving and strategic thinking skills.
• Strong people management and coaching skills.
• Ability to build a strong team.
• Knowledge/expertise in working with persons with disadvantages and/or disabilities, as well as barriers to employment.
• Ability to recruit quality individuals.
• Strong conflict management skills.
• Ability to handle sensitive and confidential information appropriately.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.

Prior Experience & Education:

• 3-5 Years of relevant experience required
• Bachelor’s or Associate degree preferred

About Us:

• Leadership recognizes the importance of varied backgrounds and racial diversity contributing to our organization’s goals and future. Read more about us here.
• Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence.
• Proceeds from thrift retail, e-commerce, grants and financial contributions fund our nearly 20 customized services that help Minnesotans get equitable access to jobs, create stable careers and realize the power of work.
• Shopping and donating items divert over 65 million pounds from local landfills annually and have helped us connect people to jobs since 1919.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.