Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

Job Description

Essential Responsibilities:

• Calling on businesses in person to form partnerships which result in work sites.
• Coaching participants on employment requirements (hygiene, employer relations).
• Coaching participants on job search, interview skills, etc.
• Coordinating presenters from outside agencies and businesses to provide job, health, finance and other related information to participants.
• Creating/ providing reports to management/ grant funder/partner agencies as needed.
• Developing individual goals and employment/ activity plans with participant, applying information from previous assessments, case notes, etc.
• Documenting contacts with businesses and partner agencies and periodically reporting outcomes from efforts.
• Initial meeting with participant/ intake paperwork.
• Interviewing prospective participants to assess participant eligibility/ fit for program(s).
• Making business to business contacts by telephone, email, mail and in group networking settings to form partnerships which result in work sites.
• Obtaining authorizations/ records.
• Orientations/ Tours.
• Recording/ reviewing participant behavior and methods to alleviate barriers/ progress to goals and adding to file.
• Working in Microsoft Word and Excel to prepare reports as required, which may include: goal sheets, participant progress reports, and other reports.
• Working in Microsoft Word/ other programs as needed to create instruction materials, graduation materials, presentation information, event flyers and invitations, etc.
• Monitoring levels of office supplies and ordering office supplies.
• Working with Marketing Department to publicize new programs, create information about existing programs, etc.

Education:

High School Diploma or GED required. Bachelors Degree in a related field (human services) strongly preferred.

Requirements:

• Experience as a provider, partner agency to, or past inmate of the prison system.
• Training/coaching/ supervisory or instructional experience helpful.
• Sales or customer service experience helpful.
• Strong Microsoft Word, Outlook skills required.
• Clear, professional written and verbal communication skills.
• Must possess and maintain valid NC Driver's License, insurance, safety inspection.

BENEFITS

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

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