Location: Amherst, New Hampshire

Job Summary:

As the Assistant Store Manager, you will assist the Store Manager in the hiring, team building, and day-to-day management of store personnel to achieve the sales plan, control expenses, protect company assets, and ensure the mission of Goodwill Northern New England is positively shared with customers.
We require candidates to have strong leadership skills and experience in scheduling, team supervision, and customer service while attaining productivity goals. Prior experience in retail at a supervisory level is also required—preference for those with a shift supervisor background in a multi-line retail environment.

Minimum Requirements:

• Three years of retail experience plus a minimum of one year of supervisory experience or relevant Goodwill Retail experience
• Must be customer centered
• Demonstrate attention to and understanding of sound business practices
• Must exhibit a high level of integrity and business ethics
• Ability to adapt in a growing and changing environment
• Ability to motivate and lead others
• Strong problem-solving skills and the ability to make good decisions
• Must be goal orientated and results driven
• Exemplifies high standards of integrity and trust
• Excellent communicator and listener

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

• Medical, Dental, Life, and Vision insurance.
• 403(b) retirement plan with employer match.
• Paid Short & Long Term Disability.
• Generous PTO Plan.
• 30% Employee discount at Goodwill stores in ME, NH & VT.
• And more!

What makes Goodwill NNE special is how much we care about our employees. We offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. They also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Experience

• 2 year(s): Experience in a retail environment.
• 1 year(s): experience in a supervisory position.

• Previous management experience.

Education

• High School Diploma/GED or better

Licenses & Certifications

• Automobile insurance
• Drive. Lic. - Class C

Skills

• Leadership
• Team Building

• Hiring
• Computer proficiency
• Ability to multitask
• Cashiering
• Communication - written
• Communication - verbal
• Customer Service
• Delegation
• Conflict Resolution
• Data Analysis

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization