Goodwill employees are expected to represent the highest standards of behavior and job performance by: 1) acting with honesty and integrity; 2) ensuring that all business activities are transparent and ethical; and 3) achieving goals in alignment with Goodwill’s Mission, Vision and Values.
MISSION: Goodwill’s mission is to provide work opportunities and skills development to people with barriers to employment.
VISION: Every person in Kern, Kings, and southern Tulare counties has the opportunity to achieve his/her fullest potential through the power of work.
VALUES: Accountability ~ Integrity ~ Dignity ~ Diversity ~ Ingenuity ~ Excellence ~ Opportunity ~ Responsibility
DEPARTMENT: Retail Services Department
SUPERVISION RECEIVED: E-Commerce Manager
SUPERVISION EXERCISED: None
CLASSIFICATION: Non- Exempt
POSITION SUMMARY: The E-Commerce Jewelry Lister / Material Handler is responsible for sorting, testing, inspecting, photographing, Quality Assurance / Quality Control, and listing sellable items on the Shop Goodwill site along with other material handling and processing functions as needed. Standards of Performance and Conduct (each is an essential function):

• Ensure actions are consistent with Goodwill ethics, policies, procedures, goals and mission.
• Work collaboratively with management and staff to achieve overall organizational goals.
• Consistently maintain acceptable level of productivity, ensuring accounts payable/disbursement functions are completed accurately and timely.
• Punctual and regular in attendance, understanding that time away from work is approved and taken in accordance with established policies.
• Perform duties in a manner that promotes a team concept and reflects Goodwill’s mission, philosophy, and core values of accountability, integrity, dignity, diversity, ingenuity, excellence, opportunity and responsibility.
• Work in accordance with Goodwill policies, procedures and generally accepted business practices.
• Promote a favorable image and works cooperatively with all organization employees, participants, customers and other persons contacted during the course of performing duties.
• Maintain strict confidentiality in all aspects of work; comply with privacy and confidentiality policies.
• Attend required safety training and participate in safety drills and exercises.
• Safeguard company property, including donated goods.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Inspect, test, or measure materials, products, installations, or work for conformance to specifications. This would include the usage of a precious metals analyzer and gem tester.
• Measure dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers.
• Record inspection or test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
• Mark items with details such as grade or acceptance-rejection status.
• Notify supervisors or other personnel of production problems.
• Discard or reject products, materials, or equipment not meeting specifications.
• Grade, classify, or sort products according to sizes, weights, colors, or other specifications.
• Position products, components, or parts for testing.
• Stack or arrange tested products for further processing, shipping, or packaging.
• Weigh materials, products, containers, or samples to verify packaging weights or ingredient quantities.
• Photograph items to be listed (minimum of 6 photographs per item).
• Research minimum criteria on products.
• List items on internal Shop Goodwill, EBay and other potential sales software and other software as necessary.
• Use key words for attracting searches.
• Provide accurate, informative, brief descriptions of items while listing to include name brands (only if verified as original), item style, color, measurements, size, and shape of item.
• Show all notable flaws or absence of flaws to show condition of the item.
• Move, sort, select and properly display for photographing merchandise in accordance with the company's procedures.
• Processes merchandise in accordance to the company’s procedures.
• Performs necessary record keeping pertaining to daily activities and other reports as needed in a neat and legible manner.
• Responsible to perform housekeeping duties to maintain cleanliness of processing area, interior and exterior of the facility.
• Accurately documents production and meets company standards for commercial salvage processing.
• Complies with Safety and Loss Prevention policies and procedures.
• Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
• Maintain a high level of confidentiality.
• Attends meetings and training sessions as required.
• Follow safety policies and procedures and enforce safe working conditions at all times.
• Responsible to work safely at all times and to report all workplace injuries, accidents, or near misses to supervisor and/or Safety Manager.
• Report any incident of theft, fraud, waste or unauthorized possession of company property.
• Perform other duties as assigned that would lead to successful operation of department, team and/or mission.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the required knowledge, skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Basic mathematical skills and the ability to read English. Intermediate knowledge of computers, keyboarding, and photography. A minimum of 1-2 years’ experience working with precious metals and gems.
Language Skills: Ability to effectively present information and respond to questions from groups, managers, employees, clients, customers, and the general public using tact, courtesy and cooperativeness.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables; exercise judgment, resourcefulness, ingenuity and initiative.
Other Skills and Abilities: Effective interpersonal and communications skills to interact effectively with all levels of management and staff. Proficient skills in common accounting and Microsoft software; willingness and ability to become an in-house expert on those systems preferred. Ability to operate office equipment, including computer, telephone, cell phone, tablet, fax and copy machine. Must exhibit a high level of integrity and business ethics.
Certificates, Licenses, Registrations: None.
Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.