SUMMARY OF POSITION

The Skills Instructor assists the general population, including people with disabilities or other barriers to employment, with digital skills and/or workforce readiness instruction through various delivery methods. The instructor is expected to be courteous and professional while upholding the core Goodwill values of Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES AND DUTIES

• Assess current participant skill levels and compare them with the standard. Apply principles of classroom management and various teaching styles to increase participants’ skill levels and competence. Create and update training materials and lesson plans as prescribed by the authorized curriculum to ensure the teaching of best practices. Conduct workshops and teach computer skills and/or job readiness training and soft skills in a group or individual setting. Prepare and distribute periodic progress reports.
• Proficient in Microsoft Office, specifically Excel, Word, PowerPoint. Demonstrate and apply thorough knowledge of the technical field and discipline. Maintain proper functioning of all hardware devices.
• Ensure accurate data entry and statistics are kept in CaseWorthy™ Case Management Software.
• Review participant’s case in order to develop a foundation of understanding of each participant’s abilities and needs.
• Create an environment that enables all individuals to contribute to their fullest potential. Identify and implement innovative methods and adapt materials to meet the needs of and deliver services to diverse or unique populations. Guide and boost participants’ confidence while encouraging healthy classroom behavior and maintaining an orderly environment. Evaluate and track participants’ progress and promptly enter data.
• Collaborate with Career Navigators and Job Connections Center Management on program activities. Seek additional training courses to advance personal and professional development.
• Work independently while making optimal use of the time available by setting time constraints for completing tasks.
• Contribute to the fulfillment of department and agency objectives and goals. Embrace the agency’s core values in the spirit in which the agency operates at work and in the community. Comply with all department and agency policies, procedures, and regulations. Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Any of the following may be used to qualify:

• High school diploma or equivalent and three years related experience or Associate degree and one-year teaching related experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to plan, organize, work effectively, and meet deadlines.
• Able to communicate effectively with a diverse customer base to provide prompt and courteous service.
• Pass a pre-employment background check and drug/alcohol screen.
• Willing to work flexible hours, including some evenings and Saturdays.
• Ability to travel to outlying Job Connection Centers, as needed.
• Bilingual (English and Spanish speaking)

Preferred Qualifications 

• Bachelor’s degree in education or a related field.
• Experience in working with people with disabilities and disadvantaged conditions.

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.