Description

Department: Retail

Supervisor: Store Manager

BASIC FUNCTION

To provide excellent customer service and perform necessary duties in the daily operations of a Goodwill retail store.

JOB DUTIES AND RESPONSIBILITIES

Greets, assists customers and answers telephone in a positive and professional manner.

Operates cash register and credit/debit transactions with accuracy and according to all Goodwill policies and procedures.

Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store.

Promotes and represents Goodwill and its mission in a positive manner at all times.

Performs all duties in a safe manner and ensures safe working conditions and work practices. Report safety hazards in a timely manner.

Activity participates in organizational programs and special events.

POSITION SUPERVISED

None

Qualifications

JOB SPECIFICATIONS

POS experience preferred

Ability to read, write, hear, and speak

Ability to perform simple math

Ability to operate necessary equipment such as cash register and credit/debit machines

Ability to speak English in order to interact with donors and customers satisfactorily

Must present a neat and positive appearance

Must be able to identify clothing sizes and gender specific differences

Must be able to work flexible schedule to include evenings and weekends

PHYSICAL REQUIREMENTS

Ability to stand continuously for more than 75 of the shift.

Ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10% of the shift.

Ability to perform repetitive hand and wrist motions every few seconds associated with cash register use for more than 75 of the shift.

Ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25% of the shift.