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Production Specialist - Outlet
Goodwill NCW Appleton, WI
$41k-54k (estimate)
Part Time | Retail 3 Weeks Ago
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Goodwill NCW is Hiring a Production Specialist - Outlet Near Appleton, WI

How this Role Supports our Mission of Elevating People by Eliminating Barriers to EmploymentWhile receiving guidance from the leadership team, the Production Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role serves as a positive role model for other team members and ensures all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW.
Key Responsibilities
  • Ensures 100% donor and customer delight by treating new and donated items with respect and showing appreciation to the customer.
  • Ensures production goals are met per the direction of the team leader, including table rotations at Outlet.
  • Proficiently sorts and categorizes items by value stream, product type, size, color, etc. and removes bags, boxes or obvious trash from donation flow.
  • Maintains a safe, neat, clean and organized work area and dumps garbage as needed while using all proper safety equipment.
  • Adheres to proper operation and handling of material moving equipment.
  • Changes out full gaylords utilizing full forks method (pallet jack) and labels full gaylords.
  • Safely bands and shrink wraps pallets of various products securely for transportation and builds/breaks down gaylords.
  • Assists team members and customers with oversized items.
  • Ensures there is always a variety of quality product for the other roles at the store to hang or price (in the retail environment only).
  • Greets donor in a prompt, friendly and courteous manner within 10 seconds, assists donors with safely unloading donations from vehicles, offers tax receipts or coupons when applicable and maintains accurate daily counts of donations (when working in Donor Greeter role only).
  • Proficiently and accurately packs and labels product for shipping using tools provided (in E-Commerce role only).
  • Proficiently and accurately maintains E-Commerce stockroom and Customer Pick Up Area (in E-Commerce role only).
  • Operates power equipment as needed, such as compactor, tilt master and tipper.
  • Ensures donations remain property of Goodwill NCW and are not used in a personal nature.
  • Serves as a positive role model and demonstrates a can-do attitude.
Education, Skills And Experience Requirements
  • Strong attention to detail.
  • Basic math skills are preferred.
  • Outstanding customer service skills.
  • Willingness to assist where needed.
  • Previous experience in a retail or warehouse environment is preferred.
  • At least a basic level of competency with computers or a willingness and ability to learn.
  • Experience in operating a power pallet jack, power stacker, pallet jack, flatbed, tilt master, dolly, tilt truck, gaylord banding equipment or compactor is preferred.
  • Willingness and ability to work various hours which may include holidays, evenings and weekends.
  • At least a basic level of competency in Microsoft Windows is preferred (in E-Commerce role only)
Physical RequirementsThe physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work is performed primarily in a standard retail backroom environment with extensive team member contact and frequent interruptions.
  • Primary function requires sufficient physical ability and mobility to work in a production setting; to sit or stand for prolonged periods of time; to frequently stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate to heavy amounts of weight.
  • Ability to communicate to exchange information.
The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$41k-54k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

07/20/2024

WEBSITE

goodwillncw.org

HEADQUARTERS

SCHOFIELD, WI

SIZE

<25

FOUNDED

1971

CEO

ROSIE FLEISCHMAN

REVENUE

<$5M

INDUSTRY

Retail

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About Goodwill NCW

Goodwills mission services and retail operations start with donations. Its been that way since the Rev. Edgar Helms founded Goodwill in 1902 in Boston. A member of Goodwill Industries International, Goodwill Industries of North Central Wisconsin has been serving 35 counties throughout north central Wisconsin communities since 1971. As a nonprofit, we use your donations and shopping purchases to fund job training and more in your community to make a life-changing impact for the people we serve. The work always come back to the people whose lives we touch and serve and is part of our mission of ...Elevating People by Eliminating Barriers to Employment. Whether you support Goodwill because of our mission, enjoy the thrill of the hunt and the incredible values you find, are committed to keeping items out of the landfill or are a dedicated DIY enthusiast, you can feel good about the impact you make! Goodwill starts with you! For details, go to www.goodwillncw.org. More
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