Assistant Store Manager

About Us

The mission of Goodwill Industries of Lane and South Coast Counties & Alaska is to provide vocational opportunities to individuals with barriers to employment. Those who work at Goodwill get more than a paycheck; they go home with a sense of pride, dignity, and a job well done. They know they are making a difference in the community.

Benefits

• Goodwill offers a comprehensive and competitive benefits package, including:
• Medical, Dental and Vision insurance
• Paid Holidays, including a floating holiday
• Paid Vacation
• Paid Sick Leave
• 403(b) retirement plan with generous matching contributions after one year
• Employee discount
• Free employee bus pass
• Career advancement opportunities
• Employee Assistance Program

Job Description

The Assistant Manager is responsible for aiding the Store Manager with the overall store operation, including collection of donations, processing, sales, personnel management, financial performance, and loss control activities by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities

• Ensure that quality customer service is presented and provided by employees in a timely and courteous manner to all shoppers, donors and other employees
• Meet and exceed Mystery shopper goal average of 90% and operate business to pass retail audits with a score of 90% or higher
• Assist the Store Manager with effectively and efficiently managing the store budget, including maintaining position control, achieving processing goals, generating revenue, and controlling expenses
• Maintain safe working conditions and properly train employees to perform in a safe manner using established safety program; ensure that safety meetings are held in accordance with company procedure and designates or acts as Safety Ambassador
• Hire, train and direct the activities of store personnel to provide an efficient and effective workforce
• Plan and prepare work schedules and assign employees to perform specific duties
• Ensure that store reports, personnel status changes and rehabilitation information are communicated accurately and in a timely manner
• Ensure the proper management of program participants assigned to the store
• Oversee the proper handling, processing, and pricing of incoming and outgoing donations, merchandise, salvage goods and waste

Experience

• Three years managerial experience in a retail environment required
• Profit and loss, sales or cost management accountability experience preferred
• One year of safety management experience preferred

Required Skills, Education, Certifications and Licenses

• Must be at least 21 years of age
• Ability to write routine reports and correspondence
• Must have current valid Oregon Driver’s license and an insurable driving record
• Must possess or be able to obtain a current CPR/First Aid within 90 days of hire
• Must be able to read, write and speak the English language

Goodwill Industries has a zero-tolerance drug and alcohol policy. All job offers are contingent on passing a background check including a drug and alcohol test that includes screening for THC.