More about Expandability: https://expandability.org/

Provide all instructions related to job search, job retention, resume writing, and mock interview, Reporting directly to the Program Manager. Develop training material and programs that result in career pathways for program participants.

Job Responsibilities

• Assist with recruiting program participants and designing a service plan with the participant.
• Manage the service plan with the program participant, which may include referral to pre-employment classes, corporate training, job shadowing, informational interviewing, and professional networking.
• Performs job development and placement of participants and creates a post-employment plan for each individual placed.
• Responsible for maintaining complete and accurate case files and case notes on all program participants per Goodwill of Silicon Valley procedures and guidelines.
• Ensure monthly status reports and matrices are correct and turned in to the Department of Rehabilitation Counselor.
• Program Managers and the Vice President of Mission Services participate in yearly critical program reviews to determine program effectiveness, resource allocation, needed program adjustments, etc.
• Develop a curriculum related to education, employment, and diversity.
• Maintain and develop community partners, non-profit agencies, educational institutions, and employers.
• Assist in the coordination and organization and community events.
• Research, develop, and present information related to services and programs.

Job Development

• Work with program staff to create a plan to develop and follow up with a pool of employers who will support job placement services.
• Regularly analyze the job seeker database and generate reports.
• Research employers to target job development.
• Contact potential employers employing phone, site visits, and email to provide information about Goodwill of Silicon Valley job placement services to source job openings for our job seekers.

Job Coaching

• Observe and provide consumers immediate feedback, assistance, and follow-up and provide employers information and observations regarding the consumer's progress.
• Task Analysis: Find out what the job duties are and put them into a format that the Member best understands (e.g., a map of the area, list of duties, job description).
• Discuss the job duties and environment with the program participant.
• Discuss how the consumer separates her/his role as a worker from his/her disability and personal life.
• Discuss safety procedures with the program participant.
• Identify natural supports in the workplace that the member can use for job support, transportation, and social connections.
• Communicate with the program participant about specific work/social skills needed for an employment position.
• Introduce the program participant to the employer and co-workers.
• Train the program participant to do the job or observe as the supervisor trains the member.
• Observe how the program participant interacts with co-workers and supervisors for later discussion with the program participant.
• Task to Ensure that the program participant works at the same and expected pace as co-workers.
• Observe the corporate culture of the environment to help the consumer to fit in with co-workers. Fit the kind and amount of instruction to the member’s learning style. Education may consist of verbal instruction, writing lists for the program participant, putting color-coded markers on an index corresponding to features on objects in the work environment, or just lending moral support.
• Help the consumer to develop his/her system for organizing and remembering the job.
• Mediate any differences with co-workers or employers and give the consumer the tools to resolve her/his difficulties.

• Coordinate activities with other team treatment providers, family members, or anyone else who will support (or hinder) the consumer’s ability to keep the job.
• Complete all required paperwork, monthly reports, case notes, Individual Service Plan (ISP), etc., and communicate regularly with the DOR counselor regarding progress or issues related to the service.
• Responsible for maintaining complete and accurate case files and client case notes by Goodwill of Silicon Valley procedures and guidelines.
• Ensure all monthly reports and matrices are correct and turned in on time.
• Help perform yearly critical program reviews.

Situational Assessment

• Provide situational assessment as needed, including observation of specific, prescribed, work-related behaviors in work or simulated work environment.
• Completing a report regarding the findings of the assessment

Represent Goodwill Silicon Valley

• Represent Mission Services and Goodwill in the community through participation in appropriate organizations and networking events.
• Responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either orally or in writing.

Preferred Qualifications/Experience

• Minimum four years of experience working with individuals with disabilities in an employment or educational setting.
• Knowledge of the CA Department of Rehabilitation and San Andreas Reginal Center.
• Experience in assessing skills and abilities of job seekers, teaching and coaching basic job preparation skills such as resume writing and interviewing.
• Experience working with employers to understand job task analysis, integrating persons with disabilities into a work environment, consulting with employers regarding employment, and integrating persons with disabilities into the work environment.
• BA/BS in rehabilitation, psychology, education, social work, or related field.
• Bilingual - Spanish will be an advantage
• Basic knowledge of employment law and requirements related to employment.
• Preferably possess vehicle, insurance, CDL and excellent driving record. computer literacy and knowledge of MS office required.

Equipment Used

• Computer, telephone, copy, and FAX machines.

Aptitudes/skills/temperament

• To possess good oral and written communication skills.
• Excellent time management; managing a high volume of appointments/meetings.
• General learning ability. The ability to “catch on” or understand instructions and their underlying principles.
• The ability to reason and make judgments.
• Ability to understand the meaning of words and ideas associated with them and to use them effectively; to comprehend language; to understand relationships between words; to understand the meanings of whole sentences and paragraphs; to present information or ideas.
• Accept responsibility for an activity's direction, control, or planning.
• Being able to influence peoples’ opinions, attitudes, or judgments about ideas or things.
• Having an analytical mind.
• Being able to guide people beyond giving and receiving instructions.
• Being respectful of and conforming to set limits, tolerances, and standards.
• Being calm and collected in unusual or dangerous situations and working under adverse conditions if necessary.
• High level of organizational and follow-through skills
• Highly developed critical and analytical thinking skills

Working conditions

The job is performed indoors in a climatically controlled setting. Work is completed in cooperation with co-workers. There is regular contact with the public, business, and community agencies. The job includes some driving to meetings, conferences, community events, and outreach. The position requires minimal supervision.

Emotional Effort

Moderate: Occasional short deadlines. The work environment is occasionally hectic, with occasional high activity, and will be working with clients with disabilities and in financial distress.

Physical requirements

The job involves sedentary and light work. Light work requires lifting no more than 20 lbs and frequent lifting and or carrying items weighing 10 lbs.

Light work differs from sedentary work in that it requires substantially more walking and standing, and the lifting required is frequent, or that repetitive manipulation of clothing or other items while seated or standing is frequent.

Pay Range

$28/hr.

Goodwill of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Job Type: Full-time

Pay: $28.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• San Jose, CA 95112: Relocate before starting work (Required)

Work Location: In person