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Part Time Retail Customer Service Specialist
$67k-81k (estimate)
Part Time | Retail 6 Days Ago
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Goodwill of Silicon Valley is Hiring a Part Time Retail Customer Service Specialist Near Palo Alto, CA

Job Details

Job Location: Palo Alto Store 126 - Palo Alto, CA
Position Type: Part Time
Education Level: Not Specified
Salary Range: $18.75 - $18.75 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Nonprofit - Social Services

Description

For CDP (Career Development Program) Participants – 6 Months

  • Collaborates with the CDP Case Manager throughout the program 

  • Attends and completes STEPS workshops 

  • Successful completion of CDP, the program participant is eligible to apply to Goodwill for a permanent role as a CORE employee in the same position

  • The participant is designated as a Goodwill employee during the program as either part-time or full-time based on the identified type of employment checked above 

Major Responsibilities: 

  • Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.

  • To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.

  • To assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns.

  • To assist with picking/straightening up or arranging merchandise and housekeeping tasks (including restrooms) to ensure a neat, clean and safe working environment.

  • To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.

  • To become familiar with and follow store policies and procedures as well as general company policies.

  • To be aware of possible damage, theft or potential safety hazards, report observations immediately to the store manager.

  • Follows and enforces all company procedures.

  • Performs other duties as requested.

Responsibilities may be added, deleted or changed at any time at the management's discretion, formally or informally either orally or in writing. 

Qualifications


  • Knowledge of general arithmetic (adding/subtracting) is required 

Preferred Qualifications 

  • Retail sales and /or cash handling experience strongly desired 

  • Basic ability to read and write in English 

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$67k-81k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/20/2024

WEBSITE

goodwillsv.org

HEADQUARTERS

UPLAND, CA

SIZE

500 - 1,000

FOUNDED

1928

TYPE

Private

CEO

NELIA DIZON

REVENUE

$10M - $50M

INDUSTRY

Retail

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The job skills required for Part Time Retail Customer Service Specialist include Merchandising, Cash Handling, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Retail Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Retail Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Part Time Retail Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Part Time Retail Customer Service Specialist, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Retail Customer Service Specialist. You can explore the career advancement for a Part Time Retail Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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They might also discuss how to use available services or demonstrate the right way to operate a product.

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When supporting existing customers, these professionals may retrieve and update client records or tag them for follow-up by supervisors.

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They typically know how to create and update tickets and how to search for customer records.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Customer Service Specialist jobs

They listen to or read about customer problems and suggest solutions.

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Highlight the most popular FAQs.

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Use screenshots, video and audio where possible.

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Optimize self-service for mobile users.

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Self-service help will be the first choice.

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Step 3: View the best colleges and universities for Retail Customer Service Specialist.

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