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Automotive service advisor
Goodyear Livonia, MI
$55k-68k (estimate)
Full Time | Retail 2 Months Ago
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Goodyear is Hiring an Automotive service advisor Near Livonia, MI

Goodyear. More Driven.

General Description :

Responsibilities will include, but will not be limited to :

  • Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately
  • Build guest relationships and ensure guest satisfaction through understanding their needs
  • Communicate all advertising and promotion of products and services
  • Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
  • Contribute to promotional merchandising and special events
  • Effectively communicate all warranties, promotions, and advertisements to guests
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Assist Service Manager in communicating information about guest vehicles, as needed
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications :

  • Previous Automotive Guest Service experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications :

  • High School Diploma or GED
  • Previous tire sales experience
  • Previous automotive service sales experience

Position Criteria :

  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world.

Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

For more information about Goodyear and its products, go to .

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Last updated : 2024-07-25

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$55k-68k (estimate)

POST DATE

07/27/2024

EXPIRATION DATE

08/31/2024

WEBSITE

ceoalberttire.com

HEADQUARTERS

Beltsville, MD

SIZE

<25

INDUSTRY

Retail

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The following is the career advancement route for Automotive service advisor positions, which can be used as a reference in future career path planning. As an Automotive service advisor, it can be promoted into senior positions as a Customer Success Associate III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive service advisor. You can explore the career advancement for an Automotive service advisor below and select your interested title to get hiring information.