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Customer service advisor
Goodyear Monroeville, PA
$37k-47k (estimate)
Full Time | Retail 2 Months Ago
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Goodyear is Hiring a Customer service advisor Near Monroeville, PA

Goodyear. More Driven.

Walk In Interviews Welcome!

Store # : 1056 Address : 678 Mall Cir Dr, Monroeville, PA 15146

General Description :

Responsibilities will include, but not be limited to :

  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction through understanding their needs
  • Understand and be able to describe all warranties, advertising, and promotion of products and services
  • Take responsibility for guest interactions from initial experience through completed service,
  • including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
  • Make recommendations to guests based on manufacturing recommendations
  • Promote self-development by utilizing Company provided training tools
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications :

  • Prior guest service experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications :

  • High School Diploma or GED
  • Previous Automotive Guest Service experience
  • Previous Tire Sales experience

Position Criteria :

  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures. Customer Service

NOWHIRING

Customer Service Representative

Sales Representative

Sales Support Specialist

Retail Sales Associate

Parts specialist

Sales and Service Specialist

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world.

Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

For more information about Goodyear and its products, go to .

Last updated : 2024-07-20

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$37k-47k (estimate)

POST DATE

07/22/2024

EXPIRATION DATE

08/12/2024

WEBSITE

ceoalberttire.com

HEADQUARTERS

Beltsville, MD

SIZE

<25

INDUSTRY

Retail

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If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Advisor jobs

Provide customers with solid solutions that meet their needs.

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Provide technical support to clients; troubleshoot systems.

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Promote service retention while reducing cancellations.

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Confident with the ability to communicate to customers, colleagues, and staff at all levels.

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Step 3: View the best colleges and universities for Customer Service Advisor.

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