24 Desktop Support Technician Jobs in Stamford, CT
Gotham Technology Group is Hiring a Desktop Support Technician Near Stamford, CT
As a Desktop Support Technician, you will be responsible for maintaining and troubleshooting computer-related infrastructure, including video conference equipment, our Executive Management Team experiencing IT difficulties.
Responsibilities:
- Manage video conference rooms (MS Teams and Zoom). Configuration, software updates, hardware issues. Readiness health checks for all major events /meetings.
- Configure workspace as requested.
- Repair, test, image and clean PC’s, laptops, monitors, printers and other related hardware.
- Maintain hardware asset management and recommend laptop Procurement to meet the organization needs.
- Experience in PC/Laptop build and PC refresh of Windows and Mac laptops.
- Support desktop engineering team in imaging and testing new configuration changes.
- Manage mobiles (iOS and Android) hardware assets.
- Co-ordinate with vendors to repair and test hardware.
- Collaborate with engineering teams to develop/test automation scripts using python/PowerShell/shell scripting to self-heal known issues of video conferencing and M365 Suite
- Developing synthetic monitoring for all End user computing services
Requirements:
- As a Desktop Support Technician, you have: Bachelor’s degree in computer science or related field.
- 5 years of experience in PC/Laptop build and PC refresh of Windows and Mac laptops.
- Experience in fixing hardware issues related to PC / Laptop and IT accessories.
- Experience in handling Video Conference configuration and troubleshooting and performing health checks using Grafana / Dynatrace / Splunk.
- Experience collaborating with engineering teams to develop/test automation scripts using python / PowerShell / shell scripting.
- Experience in developing synthetic monitoring for all End user computing services.
- Knowledge in Active Directory (ADDS), SCCM, Azure AD, Microsoft Intune, and JAMF Pro.
- Knowledge of security patching, software packaging & deployment and mobile device management.
Job Summary
Full Time
$58k-73k (estimate)
06/23/2024
07/11/2024
gothamtg.com
MONTVALE, NJ
100 - 200
2001
IRA SILVERMAN
$50M - $200M
Wholesale
Related Companies
About Gotham Technology Group
Gotham Technology Group, LLC is in the business of providing guidance and direction to IT professionals. With sales offices in Connecticut, New Jersey, and New York City, Gotham serves clients based throughout the Northeastern United States, and delivers goods and services across the globe.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
