IT Trainer (Travel)

Training Specialist – Travel

Explore the world with GovTact!

In this exciting travel training specialist opportunity, you will be tasked with educating US Department of State officials and other program contractors on how to best use IT equipment at their respective embassy/consulate locations. We are seeking a highly motivated training instructor with a background in IT, who is eager to travel OCONUS. Generous per diem provided, in addition to full salary and benefits. Secret minimum clearance required to be considered.

Recent trips include:

- Italy

- The Bahamas

- Japan

- New Zealand

- Spain

- And more!

Responsibilities include, but are not limited to:

• Provide standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs.
• Conduct training needs analysis.
• Conduct Peer review of training material for accuracy.
• Maintain policy and standards for training throughout development process.
• Ensure training content is accurate based on outside feedback.
• Monitor training changes and updates for dissemination and implementation.
• Prepare training documentation.
• Analyze existing training materials and make recommendations to update training processes to satisfy customer objectives.
• Coordinate training activities according to training program.
• Manage multiple training projects simultaneously involving successfully organizing, planning, and executing small-scale training projects from vision through implementation.
• Use independent decision-making to design and develop training materials, reference materials, presentation materials and job aids.
• Prepare student materials (course manuals, workbooks, instructor notes, and handouts).
• Ensure all training materials are clear, concise, instructionally sound, and directly support learning objectives; ensure materials are 508 compliant.
• Monitor training tasks in support of the goals of the Contractor Program Manager and the government sponsor(s) using standard training standards and software.
• Provide input to the Training Manager and the Contractor Program Manager on areas of continuous improvement.
• Work on all the assigned duties by the management.

Basic Qualifications:

• 5 years of experience in Information Technology.
• Excellent written and verbal communication skills.
• Knowledge of Instructional Systems Design.
• Demonstrated initiative, sound judgment, effective decision-making.
• Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office.
• Experience with hotkeys and hotstrings preferred.
• Experience using Microsoft 365 productivity tools.
• Experience with Agile development methodologies preferred.
• Experience with multimedia development tools (Adobe Captivate, Articulate, Camtasia, etc.) preferred.
• Experience with webinar software (Webex, MS Teams, Zoom, etc.) preferred.
• Experience with applications such as Servicenow and Salesforce) preferred.
• Prior technical training experience preferred.

Education/Certification Requirements:

• Bachelor’s degree in business, Education, Information Technology OR
• Information technology certifications (MS-MCT, CompTIA CTT , Agile, etc.)

Clearance Requirements:

• Must be a US Citizen and able to obtain and maintain a Secret clearance.

Other Requirements:

• Must be able to travel at least 5% domestic and internationally.

Physical Requirements:

• Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
• Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customer.
• Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
• Must be able to deliver presentations as needed.
• Must be able to review; decipher and understand program manuals; IT service requests; work orders; etc.

Job Types: Full-time, Contract

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• IT: 3 years (Required)
• Technical Training or Leadership: 1 year (Required)

Security clearance:

• Secret (Required)

Ability to Commute:

• Chantilly, VA 20152 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person