You haven't searched anything yet.
Work Location Type : Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.
5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.
5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.
As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management (KeepStock) program.
Onsite Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.
You Will : CUSTOMER SERVICE
CUSTOMER SERVICE
ACCOUNT GROWTH
You Have :
Rewards and Benefits :
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs.
Check out some of the rewards available to you at Grainger
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.
With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
Last updated : 2024-07-25
Full Time
Wholesale
$53k-67k (estimate)
07/27/2024
08/11/2024
grainger.com
ALBANY, NY
15,000 - 50,000
1927
Public
JOE BIRENIAK
$10B - $50B
Wholesale
Grainger is an Illinois-based industrial supply company that distributes MRO products such as fasteners, adhesives, and pipes for the commercial sector across US and Canada.
The job skills required for Service representative include Customer Service, Problem Solving, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.
If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Representative job description and responsibilities
Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
01/08/2022: Orlando, FL
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
03/20/2022: Bangor, ME
Service representatives may also offer additional sales and products, sell products or services directly.
02/02/2022: Springfield, MO
Measure and analyse customer feedback.
03/13/2022: Davenport, IA
Service representative are responsible for addressing customer needs and ensuring they have a good experience.
03/09/2022: Syracuse, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
03/24/2022: Worcester, MA
Service representatives typically use a telephone, computer and other office equipment.
01/08/2022: Jackson, MS
Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.
02/16/2022: Columbus, MS
A good service representative should not waste customers’ time by keeping them waiting for too long.
01/17/2022: High Point, NC
The best service representative must have a deep knowledge of how their companies’ products work.
04/02/2022: Washington, DC
Step 3: View the best colleges and universities for Service Representative.