Customer Service Representative: Must be Bilingual

Job Overview:
Join our dynamic team as a Customer Service Representative where you will play a crucial role in providing exceptional service to our valued customers. We are seeking individuals who are passionate about delivering top-notch customer experiences and thrive in a fast-paced environment.

Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.
- Perform data entry tasks accurately and in a timely manner to update customer information.
- Analyze customer needs and offer appropriate solutions or escalate issues as needed.
- Utilize excellent phone etiquette skills to ensure positive interactions with customers.
- Conduct outbound calling campaigns to follow up on customer inquiries or feedback.
- Showcase proficiency to assist our diverse customer base effectively.
- Demonstrate strong sales skills by upselling products or services to enhance customer satisfaction.

Qualifications:
- Proven experience in a customer service role is preferred.
- Excellent communication skills to interact effectively with customers and team members.
- Familiarity with data entry processes.
- Ability to multitask and prioritize tasks in a high-volume customer service environment.

Join our team today and embark on a rewarding career where your dedication to exceptional customer service will be valued and recognized. Competitive compensation and opportunity for growth. Apply now to be part of our growing team dedicated to delivering outstanding service to our customers.

To schedule an interview please send your resume to Recruiting@grandavenueproduce.com

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k) matching
• Flexible schedule
• On-the-job training

Shift:

• Morning shift

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Ability to Relocate:

• Peoria, AZ 85381: Relocate before starting work (Required)

Work Location: In person