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2 Director of Hospitality Management Jobs in Onamia, MN

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Grand Casino Mille Lacs & Hinckley
Onamia, MN | Full Time
$185k-241k (estimate)
2 Weeks Ago
Grand Casino Mille Lacs & Hinckley
Onamia, MN | Full Time
$185k-241k (estimate)
2 Weeks Ago
Director of Hospitality Management
$185k-241k (estimate)
Full Time | Gaming 2 Weeks Ago
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Grand Casino Mille Lacs & Hinckley is Hiring a Director of Hospitality Management Near Onamia, MN

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.The OpportunityThe primary responsibility of the Director of Hospitality Management is to become a key business partner, while establishing and executing the vision and strategy to formulate innovative business intelligence solutions across Hospitality. This role is expected to show and relate metrics to make suggestions to streamline processes, increase revenues for the Hospitality Department.
Utilize management skills and knowledge of hotel operations to maximize revenue and bottom-line profits for the benefit of the business. Implements yield management techniques to maximize revenues by coordination with departments and selecting the most profitable mix of demand for the given capacity both in rooms and in other resort and casino amenities.
What You Get To Do
  • Establish and execute a vision for the delivery of business intelligence information and analytics solutions to key stakeholders.
  • Design and develop weekly, monthly, and quarterly dashboards and reporting for the team and present insights. Work closely with various stakeholders to define the information needed and how best to present it.
  • Own the design, development, and maintenance of ongoing metrics, reports, evaluates dashboards to drive key business outcomes. Support business customers, gathering requirements and delivering complete reporting solutions.
  • Design, develop, evaluate, and oversee performance of hospitality systems for efficient operations and maximum profitability. Explore data and make recommendations to increase profitability within the department.
  • Evaluate key metrics to uncover trends and root causes of issues, while developing alternative solutions for consideration. Develop narratives that are derivatives from examining business trends, patterns, and outliers through rich visualizations.
  • Interface with other Department Leaders with all aspects of their operations.
  • Recommend and build new metrics that enable better perspective on business efficiencies and Guest satisfaction.
  • Serve as the expert on revenue management for the Company’s portfolio of products and amenities.
  • Monitor and manage market segments in the short and near term to achieve budgeted revenue to include coordinating revenue management recommendations with hotel, direct marketing, and player development.
  • Facilitate the flow of information with the hotel, call center, direct marketing, and player development, staying in constant contact with key stakeholders as to market segments per day.
  • Ensure that all target market segments are developed for the long-term benefit of the business.
  • Accountable for property occupancy through property assessment, competitive evaluation, pricing, direct sales involvement, promotion, and marketing efforts.
  • Work with the team to promote internal sales and the upselling of all facilities.
  • Ensure all daily, weekly, and monthly revenue management reports are up to date and are completed. Ensure all distribution channels (CRS, website, OTAs) have up-to-date property information and are accurately selling.
  • Prepare the annual room statistics and assist in other sections on the Business Plan production. Assist department with budgets and budget forecasting.
  • Host Revenue Strategy Meetings to communicate strategy and develop corrective action for dip dates.
  • Formulate and execute pricing, inventory, and stay control strategies for transient rooms based on group business, demand forecasts and competitive shops to maximize WPOR and revenue / Rev / Par.
What We Look For In a Person
  • Serves and develops others by building relationships.
  • Fosters an inclusive workplace where inclusion and individual differences are valued.
  • Collaborates across boundaries to achieve common goals.
  • Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
  • Sets direction and influences others to translate vision into action.
  • Demonstrates drive for continued personal and professional growth.
What We Offer You
  • We have a fun, energetic personality and are adventurous, creative, and open minded.
  • We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
  • Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
  • We are a career accelerant, which means developing our Associates is one of our main priorities.
  • We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
  • A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.
What Qualifies You
  • Bachelor’s degree in Hotel Management, Hospitality, Business or Finance or related degree from a four (4) year college or university and three (3) years’ experience in data analytics of hotel operations or an equivalent combination of related educations and experience required.
  • Minimum five (5) years’ planning and analysis or five (5) years’ financial analytical experience required.
  • Must be able to secure license from Gaming Regulatory Authority (GRA).
  • Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Gaming

SALARY

$185k-241k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

07/07/2024

WEBSITE

grandcasinomn.com

HEADQUARTERS

ONAMIA, MN

SIZE

200 - 500

FOUNDED

2013

CEO

DERON DUNKLEY

REVENUE

$10M - $50M

INDUSTRY

Gaming

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About Grand Casino Mille Lacs & Hinckley

Grand Casino Mille Lacs is an oil & energy company based out of 777 Grand Ave, Onamia, Minnesota, United States.

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