2 Director, Enterprise IT Services Jobs in Carlsbad, CA
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Director, Enterprise IT Services
$172k-216k (estimate)
Full Time | Durable Manufacturing
5 Days Ago
Grand Pacific Resorts is Hiring a Director, Enterprise IT Services Near Carlsbad, CA
Job SummaryDirects the day-to-day and long term operations of the System architecture, Network architecture and IT Ops Teams. Responsible for execution of the overall vision and strategy as defined by VP of Enterprise IT. Directs high-level project management, timelines, staffing levels, contractual negotiations, change management, and vendor relationships. The Enterprise IT Team acts as a managed service provider for 5 sister companies under the Grand Pacific Resorts family of companies
RequiredEducation & Experience
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.
Technical Skills: Broad range of experience across multiple IT disciplines (i.e. server, applications, cloud, networking and security, etc); understanding of business operations and process re-engineering concepts; knowledge of cost benefit analysis for IT investments and understanding of the timing and financial impact of technology selection; ability to translate technical direction into business critical direction; strong presentation and writing skills; consensus building skills.
Working Conditions
RequiredEducation & Experience
- 10 years broad IT technologies experience (operations, applications, network, service delivery, vendor relationship/management
- Track record of increasing levels of responsibilities across multiple IT disciplines
- 5 years of experience in a technical leadership, supervisory and/or staff management role
- 5 years of experience managing large scale IT projects and competing priorities at a director level
- 5 years of experience developing and managing IT budgets and cost control management
- Strong, comprehensive systems architecture skills and background
- Strong interpersonal skills and team collaboration skills
- Strong customer service orientation
- Strong communication skills in both written and verbal.
- Strong ability to tease out requirements and work with technical and non-technical users to understand a problem and provide a solution.
- Bachelor's degree in Computer Science, Business, Engineering or related field, or equivalent experience in the field Information Technology
- Advanced degree in Computer Science, Business, Engineering or related field
- Direct and oversee development of a team of IT services professionals.
- Provide effective leadership over team, modeling excellence in customer service.
- Oversee the recruitment, training, and retention of qualified staff and managers.
- Develops and maintains consistent communication with the business process owners to determine information requirements and ensure support of business needs.
- Ensures an effective organizational infrastructure for IT activities by choosing and implementing secure networks, systems, management systems, policies, procedures and standards, organizational standards and functions, and workplace methods and procedures.
- Develops strategic and tactical plans for control, management, and improvement of IT capabilities.
- Develops and maintains ongoing relationships with software, consulting, and employee resource vendors to ensure GPR systems are adequately supported and external opportunities are understood and considered in the planning process.
- Negotiates contracts and agreements.
- Tracks progress in the execution of tactical plans.
- Reviews workload and analyzes staffing requirements.
- Manages and directs services that provide feasibility studies, systems analysis, and design, construction, implementation, testing, documentation, operation and evaluation of information, communications, and office automation systems.
- Reviews performance of personnel, providing training and development opportunities.
- Manages and directs services that provide feasibility studies, systems analysis, and design, construction, implementation, testing, documentation, operation and evaluation of information, communications, and office automation systems.
- Reviews performance of personnel including management staff.
- Provide training and development opportunities for professional staff including managers and supervisors.
- Supports the VP of Enterprise IT and the team with planning and technology, and security roll-outs.
- Evaluates and manages vendor and supplier relationships.
- Participates in cross-functional committees and task force groups.
- Performs other duties as assigned.
- Regular and reliable attendance is required.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.
Technical Skills: Broad range of experience across multiple IT disciplines (i.e. server, applications, cloud, networking and security, etc); understanding of business operations and process re-engineering concepts; knowledge of cost benefit analysis for IT investments and understanding of the timing and financial impact of technology selection; ability to translate technical direction into business critical direction; strong presentation and writing skills; consensus building skills.
Working Conditions
- Work Remote/Hybrid in the Corporate office in Carlsbad 3 days a week. Those days may increase depending on onsite meetings at neighboring resorts.
- Works onsite as required within standard office working conditions, with minimal work related travel required
- Extensive computer work with long periods of sitting
- Able to lift up to 25 pounds and roll up your sleeves with the team to install equipment or help with other tactical projects.
- Availability to work non-regular hours and long shifts
- US Citizenship required
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$172k-216k (estimate)
POST DATE
06/23/2024
EXPIRATION DATE
07/14/2024
WEBSITE
grandpacficresorts.com
HEADQUARTERS
Carlsbad, CA
SIZE
<25
INDUSTRY
Durable Manufacturing
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