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PRIMARY PURPOSE: Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. Serves as liaison between customers, sales reps, production and shipping personnel. Overtime is occasionally required as is occasional flex of schedule.
ESSENTIAL DUTIES: Duties and responsibilities include the following. Other duties may be assigned as business demands.
KNOWLEDGE AND SKILLS:
PHYSICAL DEMANDS:
depth perception and ability to adjust focus.
WORK ENVIRONMENT: Grand Traverse Container is a manufacturing plant using corrugated paper. This work is performed in an office environment however often workers can be exposed to dust, odors, noise when in the shop area.
EDUCATION: Two (2) year degree or three (3) year relevant customer service experience or equivalent combination of education and experience that demonstrates the ability to do the job.
QualificationS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Self motivated with strong drive to achieve results.
Full Time
$37k-46k (estimate)
09/10/2024
09/23/2024
gtcontainer.com
TRAVERSE CITY, MI
100 - 200
Private
THOMAS SCHOFIELD
$10M - $50M
Durable Manufacturing
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.