6 Remote Call Center Agent Jobs in Sacramento, CA
Granger Medical Clinic is Hiring a Remote Remote Call Center Agent
We're in search of seasoned call center professionals with a minimum of one year's overall experience, residing in California.
Your standard workweek will typically span Monday through Friday, from 8:00 AM to 5:00 PM.
What We Offer
- Comprehensive Medical, Dental, and Vision insurance coverage
- Sick time benefits
- Training Program, engage in a robust 8-week paid training program designed to equip you with the essential skills and knowledge for the role.
- We will supply you with a work laptop and accessories.
- Work remotely, Monday through Friday within the 8:00 AM to 5:00 PM timeframe.
- Handle incoming calls and address customer inquiries or escalate them to the appropriate channels.
- Process calls efficiently to meet or surpass performance metrics.
- Maintain meticulous call records, process requests, and ensure accurate documentation of account history.
- Collaborate with team members, management, and customers to resolve customer service issues effectively.
- Minimum one (1) year of prior experience in inbound customer service, either in government or private sector settings.
- Familiarity with basic help desk software, computer applications, and Microsoft Office suite.
- Strong problem-solving skills, both written and oral, to address inquiries with professionalism.
- Minimum internet service with download speeds of 50 mbps is required.
- Bilingual proficiency is a plus, but not required.
Salary: $17.50 - $18.00 per hour
Job Posted by ApplicantPro
Job Summary
Full Time
Ancillary Healthcare
$38k-49k (estimate)
06/01/2024
07/18/2024
grangermedical.com
RIVERTON, UT
200 - 500
1954
Private
JEREMY GERRITSEN
$10M - $50M
Ancillary Healthcare
Related Companies
About Granger Medical Clinic
Granger Medical Clinic is a Utah-based company that owns and operates a chain of hospitals that offers dermatology, ophthalmology, plastic surgery, and urology services.
The job skills required for Remote Call Center Agent include Customer Service, Call Center, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Call Center Agent positions, which can be used as a reference in future career path planning. As a Remote Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center Agent. You can explore the career advancement for a Remote Call Center Agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
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Call center agents not only listen to customer complaints, but they also process requests.
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Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
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Manage difficult customer situations and transfer calls to appropriate persons when necessary.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
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They are currently hiring for work at home call center agent positions.
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Learn to deal with angry customers.
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Problem-Solving and Flexibility.
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Use a Calm Soothing Tone of Voice.
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Step 3: View the best colleges and universities for Call Center Agent.
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