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Sales Support Specialist
Graphic Village Chicago, IL
$54k-69k (estimate)
Full Time 3 Months Ago
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Graphic Village is Hiring a Sales Support Specialist Near Chicago, IL

WHO WE ARE
Sunrise Hitek was established in 1988 and has recently become the Chicago branch of Graphic Village, with headquarters in Cincinnati. We employ the most advanced equipment and technology, such as G7-certified HP Indigo & UV flatbed presses, digital die-cutting, and specialty coating/lamination, to create best-in-class color printing, packaging, trade show & display graphics, plus a wide variety of promo products.
SUMMARY/OBJECTIVE
The Sales Support Specialist is responsible for helping our sales team secure digital printing projects, including large format printing, environmental graphics, signage and more.
The ideal candidate for this position is energetic, has the ability to multitask, work with a sense of urgency, superior customer service skills, and general knowledge of digital printing processes.
Specific training in our proprietary quoting software will be provided, along with basic training in production areas to better understand materials and processes in the facility.
SPECIFIC RESPONSIBILITIES INCLUDE:
  • Prepare quotes for digital printing services
  • Work directly with customer to ensure accurate job specifications for quoting
  • Obtain service estimates from outside vendors
  • Support the sales team with various tasks, as needed
QUALIFICATIONS
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to prioritize tasks
  • Excellent organizational skills and attention to detail
  • Self-starter and works independently
  • Proficient with MS Office 365 (especially Excel)
  • Excellent verbal and written communication skills
  • Intermediate math skills required
EXPERIENCE AND EDUCATION
  • Minimum 2 years’ experience
  • Knowledge of graphic arts, specifically digital printing
  • Experience on a Mac
  • Experience with Adobe CC, FileMaker Pro, ZoomInfo, a plus
WORK ENVIRONMENT
This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers and smartphones.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time hourly position with a standard schedule of 40 hours per week, on site. Overtime on evenings and weekends may be required depending upon business necessity.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
WHAT WE OFFER
  • Competitive wage commensurate with experience
  • Production bonus based on tenure and performance
  • Medical benefits with optional dental and vision coverage
  • 401K with company match
  • 401k financial wellness advisor
  • Paid Time Off
  • Company paid disability and life insurance
  • Voluntary life insurance
  • Near the expressway and public transportation
AAP/EEO STATEMENT
Graphic Village is committed to using recruiting and hiring techniques that attract a diverse pool of applicants. We will use selection criteria, processes, and techniques that are fair; that identify quality applicants with the necessary skill set for success; and that has no adverse impact on minorities, women, disabled persons, or members of other protected classes.
It is Graphic Village policy to provide equal opportunity in employment to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, disability, genetic information, marital, military, veteran or citizenship status, pregnancy, childbirth or related medical condition, or any other status protected by law.

Job Summary

JOB TYPE

Full Time

SALARY

$54k-69k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

07/07/2024

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The job skills required for Sales Support Specialist include Sales Support, Customer Service, Attention to Detail, Time Management, Organizational Skills, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Sales Support Specialist positions, which can be used as a reference in future career path planning. As a Sales Support Specialist, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Support Specialist. You can explore the career advancement for a Sales Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Support Specialist job description and responsibilities

Assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently.

02/08/2022: Long Beach, CA

Performs administrative tasks to support the sales team and help them to gain and keep customers.

12/26/2021: Wichita, KS

Must arrange strategic schedules, provide necessary support materials to each member and devise plans that would help the team gain more sales.

12/27/2021: Rochester, MN

May arrange meetings and appointments with clients, develop sales strategies for profit growth and process orders while ensuring customer satisfaction.

12/27/2021: Salem, OR

Performing data entry for metrics such as sales and returns.

01/18/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Support Specialist jobs

Most sales support specialists do not need an advanced degree, an associate’s or bachelor’s degree.

02/14/2022: Minneapolis, MN

All sales support specialist jobs require at least a high school diploma.

02/26/2022: Norwich, CT

Sales support specialists who must travel to provide support or products to clients will also need to have a valid driver’s license.

02/19/2022: Sarasota, FL

3+ years sales/sales support, lead management or telemarketing experience and customer service experience considered.

03/05/2022: Brownsville, TX

1 year of experience as a Sales Support Specialist or similar role.

02/18/2022: San Francisco, CA

Step 3: View the best colleges and universities for Sales Support Specialist.

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