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Assistant Branch Manager (On-Site)
Apply
$59k-73k (estimate)
Full Time 3 Days Ago
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Great Lakes Credit Union is Hiring an Assistant Branch Manager (On-Site) Near Skokie, IL

Job Type

Full-time
Description
Great Lakes Credit Union is Hiring GREAT people for our GREAT team!
Do you enjoy customer interaction and relationship building?
WE WANT YOU ON OUR TEAM!
The primary purpose of our Assistant Branch Manager is to assist Great Lakes Credit Union to live out our vision, "To be the members' trusted financial partner".
As an Assistant Branch Manager, you will support sales and operations at their assigned locations, reporting directly to the Branch Manager. You will be an internal and external champion for the credit union's sales and service culture and will assist in leading the continued enhancement of service delivery and operational process improvements as related to the branch operations. Additionally, you will assist in managing organizational goals and service expectations for both retail and business development needs and ensure the branch is in compliance with all regulations and policies. As well, you will collaborate with senior management in the development of strategic plans to achieve the credit union's overall objectives.
As an Assistant Branch Manager your duties will be:
•Focus on team and self-development, leadership and management through training and ongoing communications including one-on-ones, branch sales meetings and observations designed to support individual and team success, achievement of goals and career progression
•Assist in the management of the overall member experience focusing on member growth & retention
•Assume responsibility for branch performance, branch profitability and branch staff performance in the absence of the Branch Manager
•Provide focus to profile and sell/cross-sell business products to our existing client base, as well as train, lead and prospect new business opportunities throughout the Credit Union's geographic footprint
•Have a thorough understanding of the Credit Union's strategic initiatives and assist in aligning the branch to achieve those initiatives
•Monitor, analyze and create branch metrics to determine branch performance toward strategic initiatives
•Handle complex situations with confidence, knowledge and creativity
•Build relationships with members by educating them about products and services they could benefit from, and mentor and train others to do the same
•Promote positive working relationships while working with other departments to provide services that exceed member expectations and create consistency in processes for the membership and staff
•Support branch through ongoing staff training and assist in monitoring, analyze results and hold staff accountable for performance
•Monitor staffing levels, scheduling and branch workflow to ensure coverage to exceed member expectations and accomplish operational duties
•Take on a leadership role within the Credit Union by participating and contributing as a member of the Credit Union's management team including representing the Credit Union in the community and in a volunteer capacity
•Support and drive business development activities and source new high value premium and business customers
Requirements

  • 2 to 5 years of management experience in a retail environment - Financial Services experience is preferred.
  • A 2-year college degree, or completion of a specialized study or training.
  • Proven leadership skills.
  • Demonstrated excellent customer service and communication skills.
  • A passion for helping and supporting others.
  • A high degree of accuracy and attention to detail.
  • Proficient with computer applications and systems, including Microsoft Word, Excel, and Outlook.
  • Ability to multi-task and handle sensitive financial information.
Location:
GLCU Encurage Financial Skokie Community Branch
5550 W. Touhy Ave.
Suite 102
Skokie, IL 60077
Hour of Operation:
Monday, Tuesday, Thursday, and Friday
9:00am - 5:00pm
Wednesday
11:00am - 5:00pm
To learn more about our mission, company culture, and community impact please visit our YouTube channel and Newsroom below:
GLCU YouTube Channel
GLCU NEWSROOM
We're the total package!
To view our GREAT Benefits please contact our HR Team!!
Great Lakes Credit Union is proud to be an Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Summary

JOB TYPE

Full Time

SALARY

$59k-73k (estimate)

POST DATE

06/30/2024

EXPIRATION DATE

07/16/2024

WEBSITE

glcu.org

HEADQUARTERS

PERRYSBURG, OH

SIZE

50 - 100

FOUNDED

1938

CEO

DAVID W SEEGER

REVENUE

$5M - $10M

INDUSTRY

Banking

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About Great Lakes Credit Union

Founded in 1938, GLCU continues to be a growing staple in the community. Today the not-for-profit financial institution serves over 80,000 members and has $870 million in assets. It is headquartered in Bannockburn and has 12 branches throughout Chicagoland. GLCU also belongs to the CO-OP Shared Branching Network. Members can access accounts nationwide at over 5,600 institutions in 50 states, and at any of the 30,000 fee free COOP ATMs. The credit union prides itself in building lifelong relationships and providing financial education for members during all life stages. Great Lakes Credit Union... has 12 branch locations: 351 E Rt 173, Antioch, IL 60002 267 S. Weber Road, Bolingbrook, IL 60490 1011 W. Lawrence Avenue, Chicago, IL 60640 18130 Pulaski Road, Country Club Hills, IL 60478 345 E. Congress Pkwy., Crystal Lake, IL 60014 7275 Grand Ave, Gurnee, IL 60031 1727 Freedom Dr, Naperville, IL 60563 2525 Green Bay Rd, North Chicago, IL 60064 2135 N IL Route 83, Round Lake Beach, IL 60073 3290 N. Lewis Ave, Waukegan, IL 60087 180 S. Eastwood Drive, Woodstock, IL 60098 2145 Sheridan Road, Zion, IL 60099 Please feel free to contact us: General Service Toll Free U.S. - (800) 982-7850 Local and Outside the U.S. - (847) 578-7000 Mortgages - (833) ASK-GLCU | (833) 275-4528 Loan Center - (844) 235-LOAN | (844) 235-5626 Mail: P.O. Box 1289, Bannockburn, IL 60015 Branch Locations: https://www.glcu.org/about_us/locations/ More
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The following is the career advancement route for Assistant Branch Manager (On-Site) positions, which can be used as a reference in future career path planning. As an Assistant Branch Manager (On-Site), it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Branch Manager (On-Site). You can explore the career advancement for an Assistant Branch Manager (On-Site) below and select your interested title to get hiring information.

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If you are interested in becoming an Assistant Branch Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Branch Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Assistant Branch Manager meet with clients, provide project updates, and assist with any project adjustments as client requests.

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Assumes responsibility for supervision of branch office during the absence of the manager.

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Assistant branch manager responsibilities are to work towards the progress of the organization and handle each and every function of the organization efficiently.

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Lead, monitor and coach branch employees to deliver a consistent positive customer experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Branch Manager jobs

Moreover, an assistant branch manager must also prioritize meeting the sales targets and staying within the allotted budget and deadlines.

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An assistant branch manager can field customer complaints and attempt to find solutions.

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High priority always comes first As Assistant Branch Manager.

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The position of an assistant branch manager comes with a high degree of responsibility.

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This candidate must be flexible to coach and work from different areas throughout the branch.

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Step 3: View the best colleges and universities for Assistant Branch Manager.

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