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Patient Service Representative (Per Diem)
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$39k-48k (estimate)
Per Diem 5 Days Ago
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Greater Lawrence Family Health Center is Hiring a Patient Service Representative (Per Diem) Near Lawrence, MA

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a bilingual (English/Spanish) Patient Service Representative. The Patient Service Representative performs all functions necessary to make patients ready for the clinical part of their visit including the resolution of any insurance or financial issues necessary to ensure coverage for services.
•Must be able to don appropriate personal protective equipment (PPE).
•Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
•Answers all incoming calls quickly using the appropriate uniformed script. Confidentiality and customer service are the first priority.
•Review clinicians schedule in advance for correct demographics and insurance verification. Problems with insurance inform patients prior to their appointments.
•Collect co-pays and issue receipts. Balance receipts against payments collected from patients by the end of shift.
•Notify appropriate staff of patient's arrival. Follow cancellation and rescheduling procedures.
•Resolve all insurance issues to ensure patients have appropriate coverage for services being provided by the Center prior to scheduled appointments.
•Assist patients with enrollment in all available insurance plans (Mass Health, Commonwealth Care, etc.)
Requirements
•Bilingual; Spanish and English
•High School diploma or GED certificate
•Training in a Medical or Administrative field
•Computer knowledge
•Excellent communication skills
•Ability to work flexible hours, evenings, and weekend coverage
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Job Summary

JOB TYPE

Per Diem

SALARY

$39k-48k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/14/2024

WEBSITE

glfhc.org

HEADQUARTERS

LAWRENCE, MA

SIZE

<25

FOUNDED

1980

CEO

INNOKENTIY BAKAEV

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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About Greater Lawrence Family Health Center

The Greater Lawrence Family Health Center is now the second largest community health center in Massachusetts, serving over 62,000 patients at seven clinical sites and two School-Based Health Centers in Lawrence, Methuen and Haverhill. Prior to GLFHC's establishment in 1980, those living in the region had few health care alternatives. Consequently, Lawrence lagged behind the rest of Massachusetts on virtually all health status indicators. The mission of the Greater Lawrence Family Health Center is to improve and maintain the health of individuals and families in the Merrimack Valley by providin...g a network of high quality, comprehensive health care and services and by training health care professionals who can respond to the needs of a culturally diverse population. Considering a career change? Visit our Careers page at http://glfhc.org/about/join-our-team/ for current openings at one of the most diverse and forward-thinking companies in the region. More
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The following is the career advancement route for Patient Service Representative (Per Diem) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (Per Diem), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (Per Diem). You can explore the career advancement for a Patient Service Representative (Per Diem) below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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